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Staff Officer- Mid/experienced Level The candidate will be using well versed understanding of organizational policy and processes to carry out effective and efficient day-to-day operations and special projects. Will be responding to needs and identifying opportunities for proactive engagement to perpetuate and help others perpetuate mission function and goals. Evaluating assigned actions, drafting or reviewing responses, and synthesizing information. Providing sound data to leaders to make, informed, timely, evidenced-based decisions with cognizance of implications and impact. Advising on requirements, programs, manpower, budget, or other aspect of managing the organization. Coordinating and implementing policy guidance as it relates to operations and/or strategic planning and implementation across the organization. Support staff functions, such as registry, education, training, manpower, human resources, event management and protocol. Assess customer and stakeholder needs and manage their expectations. Make customers aware of full range of products and services available from your organization. Provide timely and accurate responses to requests for assistance, information, products, or services. Resolve customer concerns, problems, and complaints and provide timely feedback to customers on resolution. Work with customers to clarify their needs and to determine how their needs can be met. Assist in planning and executing unit morale, welfare and recreation events. Must have Bachelor's degree. Should have 6 years of relevant experience or a Master's degree. 4 years of relevant experience or a Doctoral degree is required. Should have 2 years of relevant experience. A high school diploma or GED. Must have 10 years of relevant experience or an Associate's degree. 8 years of directly related experience is preferred. Must possesses strong communication (oral and written), Proficient with Microsoft Office suite of tools (i.e., Word, Excel). Should have degree in Public Policy, Political Science, Communications, Law, or Business Administration is preferred, but a degree in any field is acceptable. Relevant experience must include research/analytic work, writing/editing, business/administrative work, and/or managing people, projects, or processes. Experience as a corporate policy officer, editor, paralegal, executive assistant, customer outreach advocate, or similar position or military executive/staff officer is preferred. Experience managing people will be required if the Staff Officer position includes supervisory responsibilities.
Job ID: 30000543
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