Job Details

Child Support Case Manager

Company name

Veritas HHS

Organization Type

In-House

Job Type

Legal Staff

Salary

USD 14

Years of Experience

Min 2 yrs required

Location

Wichita, KS

Date Last Verified

Feb 16,2018

Posted on

Jan 04,2018
Practice Area
Family Law >> Family Law
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Child Support Case Manager The candidate provides Child Support Services by managing a caseload to obtain results for customers that include establishing paternity and medical and child support court orders and ensuring that parents meet their financial obligations. Analyze case information and take next steps pursuant to State policies and procedures. Conduct interviews/collect DNA samples/negotiate consents/refer to community services. Under direction and supervision of the attorney prepare legal documents and correspondence related to a case. Work state system prompts to keep case information current and support automated case actions. Perform annual reviews on assigned cases. Perform initial locate activities. Track own performance through special reports. Receive, evaluate, and resolve customer problems and complaints. Update state system with appropriate new information and records detail of customer contacts. Take all actions available to resolve customer concerns. Other related duties as assigned. Associate’s degree or Paralegal Certification preferred. Should have 2+ years of experience in legal environment or government case processing; public contact experience preferred. Education can be substituted for years of experience. Must have demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values.

Company info

Hiring Coordinator
Veritas HHS
1120 Lincoln Street
Suite 701
Denver, CO 80203

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