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Loan Servicing Analyst - ISG - Commercial Real Estate The candidate will perform various office management, document management, transaction processing, data capture and other administrative support services to Investor Services Group, a function of the Cohen Financial Division of SunTrust Bank. Deliver the highest level of service to investors, borrowers, teammates and vendors while ensuring compliance with government regulations and/or SunTrust policy. Process transaction postings and disbursements to loans using the Enterprise! Loan Management system. Process check payments received in house. Ensure safekeeping, tracking and delivery of “live” checks to lockbox provider. Coordinate clearing of “unidentified” receipt exceptions. Post authorized manual transactions as directed. Ensure appropriate balancing procedures are followed for each transaction batch. Administer Payoff’s; Forbearance Agreements; Modification Postings. Coordinate Property Protection Advances through task management. Provide mail related services including overnight and USPS service providers. Monitor and distribute group/shared email inboxes. Coordinate/complete departmental mailing and correspondence distribution. Prepare/scan/index paper and electronic documentation. Manage paper and electronic records using records management practices and policies. Produce/distribute/publish internal reports. High School degree or equivalent related work experience is essential. Should have strong organizational skills. Experience in Commercial Real Estate title, escrow, closing and/or paralegal experience is essential. Should preferably have 2+ year degree or academic achievement in Real Estate, Law, Finance or Management. Experience in Commercial Real Estate title, escrow, closing and/or paralegal experience is essential. Prior CRE loan servicing, financial services operations and/or mortgage or insurance experience is needed. Must have experience with Enterprise LMS servicing platform or other Commercial Loan Servicing System.
Job ID: W450113
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