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Loan Servicing Analyst - ISG - Commercial Real Estate The candidate will perform various office management, document management, transaction processing, data capture and other administrative support services to Investor Services Group, a function of the Cohen Financial Division of SunTrust Bank. Deliver the highest level of service to investors, borrowers, teammates and vendors while ensuring compliance with government regulations and/or SunTrust policy. Process transaction postings and disbursements to loans using the Enterprise! Loan Management system. Process check payments received in house. Ensure safekeeping, tracking and delivery of â€œliveâ€ checks to lockbox provider. Coordinate clearing of â€œunidentifiedâ€ receipt exceptions. Post authorized manual transactions as directed. Ensure appropriate balancing procedures are followed for each transaction batch. Administer Payoffâ€™s; Forbearance Agreements; Modification Postings. Coordinate Property Protection Advances through task management. Provide mail related services including overnight and USPS service providers. Monitor and distribute group/shared email inboxes. Coordinate/complete departmental mailing and correspondence distribution. Prepare/scan/index paper and electronic documentation. Manage paper and electronic records using records management practices and policies. Produce/distribute/publish internal reports. High School degree or equivalent related work experience is essential. Should have strong organizational skills. Experience in Commercial Real Estate title, escrow, closing and/or paralegal experience is essential. Should preferably have 2+ year degree or academic achievement in Real Estate, Law, Finance or Management. Experience in Commercial Real Estate title, escrow, closing and/or paralegal experience is essential. Prior CRE loan servicing, financial services operations and/or mortgage or insurance experience is needed. Must have experience with Enterprise LMS servicing platform or other Commercial Loan Servicing System.
Job ID: W450113
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