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Years of Experience
Date Last Verified
Appellate Hearing Representative The candidate will be responsible for analyze individual case information by reviewing data accessed through the PC, document images and through discussions with client witnesses. Determine and discuss strengths and weaknesses of individual unemployment compensation cases with client witnesses. Analyze how known and new facts as well as documentation may impact a case and be able to act on the information during the hearing process via direct and cross-examination, entering exhibits, raising objections, etc. Prepare client witnesses for the unemployment hearing proceedings. Represent clients in unemployment hearings via phone or in-person as required. Document all communication with client witnesses. Provide excellent customer service to our clients. Act in a courteous and professional manner.
Qualification and Experience
The candidate should have Attorney or J.D., legal education, or paralegal and Associate's degree (A.A.) or equivalent from two-year college preferred with 2+ years of unemployment or administrative hearings experience. Experience in dealing with dated materials, strict time limits and/or working in a fast-paced environment. Ability to learn, comprehend and retain state unemployment insurance regulations and statues as well as departmental procedures and internal systems. Excellent written and verbal communication skills and ability to listen, comprehend, and actively participate in phone and/or in-person discussions. Clear, pleasant speaking voice. Ability to use the keyboard to input, access, view and interpret data on a PC
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