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Years of Experience
Date Last Verified
Veterans Services Representative, GS 10 Duties: Explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicate disability claims, and inputs daa necessary to generate the disability award and notification letter to veterans describing the decision and the reason for it. Serves as a primary contact for veterans, their beneficiaries, and their representatives and is the decision-maker for compensation or pension claims. Explains the full range of VA benefits and all related programs. Makes determinations as to eligibility for the type of benefit sought and analyzes, develops, and requests required evidence for certain claims requiring a rating decision. Decides the necessity for and type of examination, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries. Develops comprehensive requests for these examination/opinions to ensure appropriate evidence is received from which to adjudicate the claim. Prepares correspondence to members of Congress and special interest groups on case assignments and other "controlled" correspondence. Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys. Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation. Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.
Qualification and Experience
Time-in-Grade: Applicants who are current Federal employees and have held a GS grade at any time in the past 52 weeks must also meet time-in-grade requirements.
GS - 10: Must have completed 52 weeks at the GS - 09
NOTE: To support claim that have the required time-in-grade, must submit most recent promotion, within-grade increase, or appointment SF-50. If previously held a higher grade, must also submit any SF-50 showing that grade.
Specialized Experience: Must have 1+ year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant to the position being filled. Such experience may have been gained in claims-decision making for a state or federal agency, insurance company, employee compensation board, disability retirement, or pension program.
May substitute education for the experience required for the GS - 10 level.
1 1/2 years of higher level education leading to a Ph.D. or equivalent graduated degree (such as LL.M.). Education must be related to the position being filled. A Master's degree does not qualify.
May also combine education and experience to qualify. To calculate, first identify the percentage of required education you have earned. When substituting use graduate level education earned beyond a Bachelor's Degree.) Then identify the percentage of required experience possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS- 07. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.
Deadline : 03/16/2018.
Announcement number CASF-329-10150323-18-CTAP. Send resume and/or supporting documentation.
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