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Organization TypePublic Interest
Years of Experience
Date Last Verified
ProfileParalegal/Housing Counselor Duties: Coordinating client foreclosure intake; triaging clients for appointment scheduling; creating client files and inputting data into case management system; determining clients’ objectives, goals and needs; developing an action plan to achieve set goals; providing foreclosure prevention counseling; referring cases to HOPP attorneys in-house for court-related assistance; preparing/submitting loss mitigation packets and following up with client, financial institutions, loan servicers, escalators and other providers as necessary; accompanying HOPP attorneys to court settlement conferences as needed; and counseling clients regarding transition options.
Qualification and Experience
Qualifications: Bachelor’s degree or associate’s degree in related field. 2-3 years of experience in foreclosure prevention counseling, including: conducting initial client interviews; assisting clients to gather documentation needed for loss mitigation; preparing client action plans; preparing and submitting loss mitigation packets to financial institutions and loan servicers; following up with financial institutions, loan servicers, escalators and others to maximize positive loss mitigation outcomes; and counseling clients about transition options. Must have completed the Foreclosure Intervention and Default Counseling Certification program through America. Proficiency in use of Hope Loan Port required. Ability to develop and maintain a cooperative and team-oriented working relationship with a wide range of people, including other employees, real estate professionals, financial institutions, escalators, volunteers, and others. Excellent oral and written communication skills. Some travel required to meet with clients and accompany attorneys to court-mandated settlement conferences throughout HOPP service area. Knowledge of and experience related to the topics of homeownership, credit/housing counseling, lending, and foreclosure prevention counseling.
Legal Aid Society of Mid-New York Inc.
168 Water Street
Binghamton, NY 13901