Child Support Specialist 1

Min 2 yrs required

Full-time

No

Child Support Specialist 1
Duties: Acquire the knowledge and abilities to manage a caseload in the area of child support enforcement. Become familiar with agency policy and state and federal law. Locate parents, assets, and sources of income. Calculate the child support formula. Attend hearings to gain experience, assist legal staff, or give testimony regarding specific cases. Complete applications for services explain policy as it relates to cases. Research legal sources such as statutes, court opinions, rules, and regulations. Draft complaints and other legal documents for use by the BCSE Attorney. May direct clerical personnel in the preparation of legal documents for BCSE Attorney. Compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies. Prepare and maintain case files for the BCSE Attorney. Prepare summaries and reports, as needed. Evaluate cases to determine appropriate legal and administrative actions, under the guidance of the BCSE Attorney, in compliance with state and federal laws. Perform beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence. Acquire interviewing techniques and skills. Maintain confidentiality of information.

Position: #9572Cas. Send a legible copy of OFFICIAL education transcript, license, or training record.

Qualification and Experience Qualifications: Must have a Bachelor's degree from an accredited four-year college or university OR successful completion of a paralegal or legal secretarial training program may substitute for 2 years of the required training OR full-time or equivalent part-time paid experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney OR in debt collections, credit investigations, criminal investigations, law enforcement, OR as an Economic Service Worker, Child Support Technician 1, 2, or 3, or Family Support Specialist OR any combination thereof may substitute for the college training on a year-for-year basis. Must have the ability to learn federal and state child support laws; and apply BCSE policies and regulations; and use the Child Support Enforcement automated system; the procedures of the court system and legal proceedings and principles pertaining to child support enforcement. Ability to communicate well with others, including unwilling or hostile customers; effectively interview clients to gather information; use basic keyboard data entry; work in a team setting; learn job-related software programs.

Legal