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Organization TypePublic Interest
Years of Experience
Summary: The Hotline & Training Services Managing Attorney will guide, develop, and supervise the Hotline staff and will develop and provide trainings to legal staff throughout the Division and outside, as needed, as well as develop and provide Know Your Rights presentations and other informational materials in response to legal developments that affect immigrants and refugees. The Hotline & Training Services Managing Attorney will be responsible for developing and expanding depth and breadth of Hotline services, information management, and integration of same into agency and state-wide networks, as well as monitor and evaluate Hotline staff performance, identifying training needs and developing protocols for particular types of inquiries; serve as the primary point of contact for reporting immigration legal services fraud; participate in outreach and represent the Hotline and the Division at public events. The Hotline & Training Managing Attorney will also keep legal staff throughout the division updated about changes in laws, procedures and policies relevant to immigrants and refugees; will develop and provide trainings, Know Your Rights presentations and informational materials; will assist in developing legal strategies to address emerging issues, and will, as needed, engage with Division and Division Director in Senior Management matters.
Essential Duties and Responsibilities include the following (other duties may be assigned):
Hotline and Information Services Development: work with Division Director, Department Directors, and Agency principals, as well as with all relevant external stakeholders, to modernize, expand, deepen, and advance information services. Will be expected to bring and develop program initiatives and ideas for utilization of Hotline services and staff in ways that are responsive to new and changing needs in communities and reflect forward leaning use of resources as well as statewide programmatic initiatives, as they arise. The position will also, therefore, require outward facing presence with internal and external principals and stakeholders, including representing at meetings, panels, conferences, and the like.
Hotline supervision and quality assurance: Work with the Hotline Supervisor and the Department Director to supervise, monitor and evaluate Hotline staff performance, developing and enforcing quality assurance methods with all staff.
Primary point of contact for anti-immigrant fraud campaign: Serve as the Hotline’s primary point of contact for callers who have been victimized by notarios or unscrupulous attorneys.
Training and technical support: Keep legal staff throughout the division updated about changes in laws, procedures and policies relevant to immigrants and refugees; develop and provide Know Your Rights presentations and informational materials; assist in developing legal strategies to address emerging issues.
Position Type and Expected Hours of Work:
This is a full-time position that will require flexibility working two shifts: 9:00 AM to 5 PM and 12:00 Noon to 8:00 PM Monday - Friday. The position also requires willingness to travel throughout New York State and availability to conduct outreach/represent the Hotline and the Division at events held during weekend and evening hours.
Education and/or experience required:
1. Juris Doctor;
2. Admission to a bar of any state and/or the District of Columbia;
3. Bilingual in English and a 2nd language preferred, but not required.
4. At least seven (7) years of post-JD experience in immigration law and supervision.
Skills, Licenses, and/or competencies required:
1. Highly motivated and self-starter.
2. Interest in technical/informational systems relating to law and legal information a plus.
3. Excellent communication, writing and analytical skills; excellent interpersonal skills.
4. Excellent computer skills.
5. Ability/willingness to travel throughout New York State.
Salary range: 78-80K
Catholic Charities Community Services
Catholic Charities of the Archdiocese of New York assists the poor and vulnerable through an extensive federation of more than 100 human service agencies and programs. Formally established in 1917, Catholic Charities developed into a federation of administered, sponsored and affiliated agencies. This federation of agencies, diverse in governance, administration and funding, stands united by a common vision of human dignity and service. Catholic Charities offers service to those of all religions with almost any human need. Catholic Charities serves the homeless, the hungry, the physically, mentally and emotionally challenged. We offer programs for youth, neglected children, the elderly, immigrants, and those living with HIV/AIDS. Catholic Charities collaborates with parishes and non-Catholic and Catholic partners in order to fulfill its commitment to building a compassionate and just society. Catholic Charities serves the Bronx, Manhattan and Staten Island, and ten counties of the New York metropolitan area including: Westchester, Rockland, Dutchess, Orange, Ulster, Sullivan and Putnam.