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Years of Experience
ProfilePatient Financial Counselor/Case Manager
Qualification and Experience
Qualifications: AA or equivalent from a two year college or technical school; Behavioral science, human relations, medical terminology business, paralegal courses helpful. Knowledge of the collection practices and an understanding of the Fair Debt and Collection Act would be helpful. 2 years of medical staff office work can be substituted for education requirement. Strong computer skills a must. Strong communication skills needed. The ability to interpret legal documents would be helpful. Sensitivity, maturity and ability to communicate clearly and concisely is a must. Ability to recognize financial needs whether it is through lack of insurance, being underinsured, large co-pays or poor management of resources. Requires sensitive conversations about how the treatment of cancer may impact a patient’s lifestyle. Obtaining knowledge of the various social programs, Medicaid, Medicare, private insurances, charity and drug assistance programs would be key to helping these patients. The ability to hold a patient accountable for their portions by developing financial agreements would also be a major responsibility. Working closely with other disciplines within the institute, especially pharmacy and social worker.
Mountain View Hospital, LLC
2325 Coronado Street
Idaho Falls, ID 83404