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Carrot Peelers, Sales, Personality and Your Job Search
In-House
Legal Staff
Reputation Management Assistant The candidate will help manage lower level escalations. Will respond to small claims issues or provide direction prior to counsel. Work closely with the Director of PR and Marketing on responding to online review sites and managing the resolution of negative reviews. Assist the Director of PR and Marketing on Customer Escalations from managers and partners. Co-monitor Company's public presence and strategize internally with Public Relations and Marketing department on strategies for success. Perform an audit of the online profiles of new customers to determine what issues (e.g., negative customer reviews, offensive posts, incriminating photos, old court records, etc.) need to be addressed. Using search engine optimization techniques to help positive stories and other content rank higher in popular search engines. Work closely with the PR team and always keep firm's interests in mind. Should preferably have paralegal/ legal assistant experience. Must be bilingual. Reputation Management experience a plus. Should be a strong communicator.
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