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Years of Experience
ProfileCollection Attorney Duties: Contacting businesses informing them they have a delinquent account that needs to be paid. Resolve disputes, create urgency, and negotiate the best possible payment arrangement if the business cannot pay their balance in full. The negotiation process involves reviewing the account information in the collection software system, and asking questions of the debtors in order to better understand perceived obstacles to payment. Maintaining call quality and productivity measurements. Following all federal, state, and local laws. Maintaining a positive, problem-solving approach and positive relationships within a team environment. Performing other duties as requested, directed, or assigned.
Qualification and Experience
Requirement: Law School diploma 2+ years’ experience as a collection attorney Ability to comprehend complex insurance and general business contract issues Good problem solving skills. Good written, verbal, active listening and phone communication skills. Good negotiation and persuasion skills. Ability to maintain composure with difficult or irate debtors. Must remain professional at all times. Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is a must. Proficient personal computer skills. Ability to speak with businesses and type notes into collection software system simultaneously. Ability to work in a fast paced environment where change is common.
Brown & Joseph, Ltd.
One Pierce Place
Itasca, IL 60143