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Years of Experience
Date Last Verified
Collections Administrator The candidate will, under supervision with latitude for independent initiative and judgment, administer the division's outsourced collection project by performing the following which may include to: Efficiently and effectively overseeing all aspects of the collections project; Keeping track of all outgoing referrals; Processing and tracking settlements; Processing monthly invoices for attorney approval; Working with division attorneys and staff, IT and Litigation Support Divisions, as well as the Law Department's Fiscal Unit in managing the various processes used in the collection process; Handling ad hoc inquiries; Handling and resolving telephone inquiries; Writing letters and memos; Problem solving; Conducting research (Library, Internet, ACRIS, BISWEB, NYS Secretary of State Business Entity database, E-filing, E-courts, E-track and Court Alert); and keeping track of all periodic reporting requirements. Works with large datasets; creates internal and works with externally created spreadsheets; assembles data from spreadsheets, databases and Law Manager; Analyzes data, including sorting, de-duping, comparing text strings, filtering, creating tables and charts; and create clear and accurate reports in various formats.
Qualification and Experience
The candidate should have Baccalaureate degree from an accredited college or university; or An associate degree or 60 semester credits from an accredited college or university and 2 years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory
experience investigating and/or settling claims for personal injury or property damage or loss; or A satisfactory combination of education and/or experience that is equivalent to above. College education may be substituted for experience as described in â€œ2â€ or â€œ3â€ above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.
The desired candidate will be analytical, have the ability to learn new programs and applications, have the ability to pay attention to detail, and is largely self-directed, but will seek appropriate feedback and direction. Must have excellent oral and written communication skills; be computer proficient in the Microsoft Office Suite (Word, Excel, Access, Outlook), and Adobe Acrobat. Knowledge of FileSite, Law Manager, OAISIS and the ability to quickly learn and use other City mainframe and/or web-based databases and applications are a plus.
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