Job Details

Case Manager

Company name

JAMS. 

Organization Type

In-House

Job Type

Legal Staff

Valid Through

Aug 17, 2021

Posted on

May 04, 2021

Years of Experience

Min 2 yrs required

Location

New York City, NY, United States

Employment Type

Full-time

Industry

Legal
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Profile

Case Manager
The candidate provides case management services and administrative support to JAMS panelists (judges and attorneys) and professional service and support to JAMS clients. Collaborates with the panelists to develop and administer their ADR practice; maintains exceptional client relations, supports business development and manages case files where the service provider has already been selected by the client(s); partners with panelists to ensure timely follow-up on all closed cases to determine client satisfaction and future business opportunities. Re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met. A bachelor’s degree, preferred, or a paralegal certificate which requires two or more years of education. Must have 2+ years of comparable work experience in administration; legal experience and/or client service experience, a plus. For internal candidates, proven ability as a Case Coordinator or similar position for a minimum of 1 year.

Additional info

ID: 2021-1239.

Company info

Hiring Coordinator
JAMS.
620 Eighth Avenue
34th Floor
New York City, NY 10018

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