Job Details

Customer Service Support

Company name

Relevant Law - Lynchburg

Organization Type

Law Firm

Job Type

Legal Staff

Posted on

Apr 15,2019

Years of Experience

Min 5 yrs required

Location

Lynchburg, VA, United States

Industry

Legal
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Profile

Relevant Law, a new legal services company, is seeking a customer service agent to assist our Lynchburg branch location. Relevant is focused on providing unparrelled legal services to individuals and businesses. 

You will love this job! Relevant is defining the next-generation in legal services. Inspired by years of experience in the technology industry, Relevant Law has built a model that inspires others and makes the practice of law exciting (and fun!). It's a law practice model that rejects the traditional stuffy law firm model. Work with passionate, visionary, fun and innovative people. Incredible opportunity for the right person.

Location: Lynchburg, Virginia

Your Customer Service Background:

  • Customer Service Maestro. You have a demonstrated ability to make others feel "at home" and always aim to provide the best customer-experience as possible. Providing customer satisfaction is not a job, it's a calling. You are driven to help others.
  • You're Always On. You live life intentionally, even in those "bad days" you go out of your way to show others you care and listen, and you are focused on getting the tasks that need to get done, done! 
  • Experience. You have 5+ years of experience in the "hospitality" "customer-service" industry .

Who You Are:

  • Self-sufficient. You have a take-ownership policy of your own work. 
  • Multitasker. Comfortable shuffling/shifting priorities on a dime. This is critical!
  • Really nice and excited. Our team is, and you need to be as well. A good sense of humor and passionate about "customer service". You enjoy meeting new people and engaging in conversations.
  • Ownership, Goal-oriented, Own it and Get it done. You have an ownership mentality. You will be a mini-CEO of your legal work. Achieve those goals. You will need to take responsibility for your work, be self-organized and get it done. You will get guidance and assistance whenever you want/need it. But, it will be up to you to make sure it gets done. If someone asks what the status of a project is, you have a finish-line focused answer ready to go.
  • Super organized. Extreme attention to detail and stellar follow through. Your a little obsessive organization, details and follow-through.
  • Excited. You have the potential to be part of a company that is truly redefining the legal industry.

You'll Love:

  • Medical, dental, and vision coverage
  • Flexible vacation policy
  • Tons of free lunches and unlimited drinks and snacks
  • Excellent pay

Company info

Relevant Law - Lynchburg

Company Profile

Relevant is a leader in provides legal advise and support to individuals and businesses. Relevant exists to conduct legal work in a smarter, more efficient and affordable way, while delivering best practices service. Relevant is a forward-thinking law practice passionately committed to better service with better solutions. It’s a big promise, we know. Relevant rejects the idea of operating our company with a defensive, inwardly-focused, traditional law practice model; rather we are deeply committed to being innovative, inclusive, and passionately customer-focused.