Job Details

Foreclosure Support Specialist Ii - Foreclosure Referrals

Company name

M&T Bank.

Organization Type

In-House

Job Type

Legal Staff

Date Last Verified

Aug 09, 2020

Valid Through

Nov 22, 2020

Posted on

Aug 01, 2020

Years of Experience

Min 4 yrs required

Location

Getzville, NY, United States

Employment Type

Full-time

Industry

Legal
Practice Area
Finance >> Finance - Banking
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Profile

Foreclosure Support Specialist II - Pre-Sale Checklist
The candidate will be responsible for processing and managing the referral of loans in the foreclosure-eligible delinquency portfolio and/or the timely and accurate quoting of payoff and reinstatement amounts for loans in foreclosure. In addition, this position is responsible for managing the checklist process for the team. Will conduct a review of all assigned loans at a minimum of every 30 days, including the updating of documentation and follow up. Complete pre foreclosure sale review checklist in compliance with regulatory and investor requirements. Complete timely and accurate reviews of past due loans on a daily basis that meet foreclosure referral requirements and/or manage a portfolio of foreclosure quote requests. Ensure adherence to all regulations, state and investor/insurer guidelines and CFPB guidelines. Review multiple document imaging systems to obtain all data required to complete a foreclosure referral and/or quote request. Manage complex escalation requests via firm’s Bank Systems, emails, and verbal direction. Conduct research and review prior servicer payment histories. Work closely with other teams within Customer Asset Management (CAM), Collections, Loss Mitigation, Single Point of Contact (SPOC) and component servicing team to ensure proper approval or denial before activating the foreclosure process and customer and attorney quote inquiries are handled expeditiously. Understand the required referral documents and imaging systems. Perform quality control review of off-shore team document uploads to the system of record to ensure foreclosure counsel is able to move through the foreclosure timeline on schedule. Make corrections when errors are detected. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the firm’s Bank brand. Maintain firm’s internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Qualification and Experience

The candidate should have combined 4 years’ higher education and/or work experience, including a minimum of 3 years’ banking/mortgage industry experience. Must have working knowledge of word processing, spreadsheet and email software. Must have excellent written and verbal communication skills. Strong problem solving skills needed. Associate’s degree in Accounting or Business is preferred. Knowledge of firm’s Bank systems is desired. Paralegal Certificate is plus.

Additional info

ref R17137

Company info

Hiring Coordinator
M&T Bank.
2700 North Forest Road
Getzville, NY 14068

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