Job Details

Legal Staff Paralegal in Santa Rosa, CA

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Company name

Viavi Solutions Inc.

Organization Type

In-House

Job Type

Legal Staff

Practice Area

Contract Law

Years of Experience

Min 3 yrs required

Location

USA Santa Rosa, CA

Posted on

Jan 17,2018

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Profile

Customer Service Professional The candidate will be responsible for the administration of a diverse portfolio of Customer Accounts that may span across three geographical regions (North America, EMEA, Asia-Pac). The candidate will work closely with Account Managers, Product Line Managers and Engineers to manage and help resolve complex business challenges. Manage Customer Accounts addressing specific markets: Healthcare (Instrumentation) Consumer Electronics and Government. Offers creative, valuable contributions based on a broad knowledge of systems/processes in Manufacturing, Sales or Contract Administration. Manage customer contract/ purchase order and quotation administration. Manage product returns. Works on complex issues where analysis of situations and/or data requires an in-depth evaluation of the variable factors. Provide follow-up customer support with some technical information. Manage customer interface in support of administrative Account Management. Participates in internal/external process Audits. Helps drive solutions to complex issues. Flexible and agile in working priorities. May be assigned special Projects. Must have BA/BS degree in Business, International Studies, Logistics, General Engineering, or Paralegal. Should have 3+ years of Customer Service in a technical manufacturing environment, contract administration and/or similar industry. Negotiation experience required. Oracle or SAP, Lotus Notes, Excel, Word, PowerPoint, Sales Force.com, Web familiarity required.

Company info

Hiring Coordinator
Viavi Solutions Inc.
1402 Mariner Way
Santa Rosa, CA 95407