Job Details

Paralegal II

Company name

Charter Communications

Organization Type


Job Type

Legal Staff

Date Last Verified

Jun 07,2019

Valid Through

Sep 20,2019

Posted on

Mar 25,2019

Years of Experience

Min 4 yrs required


Saint Louis, MO, United States

Employment Type



Practice Area
Corporate >> Corporate - General
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Paralegal II
The candidate will provide support to attorneys overseeing consumer complaints received from state and federal regulatory agencies. Will assist with complaint intake, responses and tracking. Coordinating, compiling, analyzing, and distributing accurate and timely information to management. Share administrative duties with other Paralegals on the complaint response team. Actively and consistently support all efforts to simplify and enhance the customer experience. Review and process incoming consumer complaints for internal clients. Maintain database of consumer complaints, including tracking complaints and all related information received from start to finish. Assist attorneys in filing timely and accurate responses with state and federal regulatory agencies. Prepare correspondence and draft responses to third parties and regulatory authorities. Track open issues and prepare regular status reports for management. Process incoming and outgoing correspondence from regulatory agencies and customers.

Qualification and Experience

The candidate must have a Associate's or Bachelor’s degree in business or legal studies. 4+ years of Paralegal or equivalent work experience is important. Paralegal certification is a plus. Should have an ability to read, write, speak and understand English proficiently. Have skill to accurately analyze and interpret data, communicate orally and in writing in a clear and straightforward manner. Have knack to communicate with all levels of management and company personnel. Must have a talent to handle multiple projects and tasks. Should be proficient in using a personal computer and MS Office applications.

Additional info

Ref: 238038BR-1

Company info

Hiring Coordinator
Charter Communications
12405 Powerscourt Dr.
Ste. 100

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