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Case Management Group Representative The candidate will be responsible for completing all assigned projects in a timely manner with a high level of quality. Will be utilizing special computerized programs, the Case Management Group Representative will track critical dates and data to assure that required actions take place when required, and communicate with the customer the status of the complete patent portfolio. Maintains customer docket and client specifics; prepares related correspondence; and communicates with the customer on the status of each matter in their patent portfolio. Maintains complete and accurate electronic and physical files for customers; updates Foundation IP and customer databases as applicable. Acts as a liaison between the firmâ€™s paralegals and attorneys. Contacts the patent and trademark office as needed; files and submits fee payments to USPTO. Corrects USPTO errors as necessary. Prepares formal documents for customer signatures and does follow-up to ensure signed documents are returned in a timely manner. Maintains knowledge of current procedures, CMG manual and practices, and customer information. Must have High school diploma or GED certificate and 2 years of clerical experience or an Associates degree or equivalent in post high school education. An Associateâ€™s Degree in legal secretarial, paralegal or related area of study preferred. Certification as a Paralegal or BA degree preferred. Must have knowledge of Microsoft Office products. Knowledge of the docketing procedure; patent prosecution rules, deadlines and related procedures preferred. Should have ability toperform alpha-numeric data entry at 125 kpm net of error. Ability to perform attention to detail with 85 percent accuracy required.
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