Job Details

Project Manager

Company name

Epiq Systems, Inc.

Organization Type

In-House

Job Type

Attorney

Date Last Verified

Sep 22,2019

Valid Through

Jan 05,2020

Posted on

Jul 09,2019

Years of Experience

Min 3 yrs required

Location

Beaverton, OR, United States

Employment Type

Full-time

Industry

Legal
Practice Area
Litigation >> Litigation - General/Commercial
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Project Manager
The candidate oversees the administration of class action litigation. This position acts largely as an account executive while managing a team of 3-5 direct reports. The primary responsibility is to ensure client satisfaction with project deliverables. The PM has multiple areas of accountability including: Client Relationship & Engagement: Responsiveness to communication and correspondence; timeliness and accuracy of information provided to clients; ability to listen and understand client needs and anticipate obstacles to client satisfaction; ability to represent client’s needs internally. Project Management: Timely and accurate execution of project deliverables, key milestones and tasks; oversight of the Settlement Agreement or other mandates/milestones; ability to drive deadlines with quality outcomes; ownership and accountability of the overall delivery for the client. Economic Standards: Meet billable hour goals and ensure subordinates also meet targets for utilization and quality. Internal Collaboration: Strive to meet the needs of the client while building internal relationships; understand and learn the business areas that we depend on; support new efforts and approaches; foster an environment of continuous improvements through implementation of feedback & lessons learned. Escalation Oversight: Manage escalations from various departments to ensure timely and accurate resolution and a superior client experience; proactive identification of trends, issues and execution of a mitigation plan to correct root cause. Quality: Ability to identify important quality trends and to implement improvements; willingness to problem solve to identify root cause; provide feedback and coaching to the team where appropriate. Invoicing: Timely and accurate invoicing to the clients; proactive identification of potential errors; validation and ownership for accurate invoicing to contract; timely communication of changes to Finance; timely collection of past due invoices; close monitoring of project to budget. Forecasting: Accurate forecasting of planned revenue based on anticipated stages of work. Staff Development: Oversight of direct reports including interviewing and hiring, training and ongoing development; effective delegation and engagement; modeling leadership behaviors and appropriately addressing disciplinary issues when necessary.

Qualification and Experience

A Bachelor’s degree is required. Advanced degree (such as MBA or JD) is strongly preferred Should preferably have Previous leadership experience with responsibility for basic supervisor duties (hiring, developing, disciplining staff). Familiarity with the payment card industry or background in banking or financial services is desired. 3 years of account management, client services, litigation, and/or project management experience is required; preferably with budget responsibility for the project. Exceptional communication skills are required. Attorney or Paralegal experience is also highly desirable. Previous class action-related experience, whether in litigation, administration, or otherwise, is preferred.

Company info

Hiring Coordinator
Epiq Systems, Inc.
10300 Southwest Allen Boulevard
Beaverton, OR 97005

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