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Years of Experience
Date Last Verified
Senior Private Client Fiduciary Advisor The candidate manages significant and often complex client relationships either as the primary point of contact or as a member of a dedicated client team. Communicates regularly with the client and is responsible for the overall management of team of experts (private bankers, investment advisors, commercial banker, business banker, etc.) supporting the client as well as retention of the relationship. Administers, either directly or through an associate, accounts through demonstrated proficiency and sound judgment in exercising fiduciary discretion. Implements policies and procedures related to fiduciary and account administrative matters. Monitors account openings, asset funding, distributions and terminations. Assumes responsibility for overall client satisfaction. Maintains comprehensive knowledge of and coordinates the efforts of appropriate bank resources to ensure timely delivery of quality service and expand client relationships. Cultivates strong working relationships with clients and their advisors in order to develop a complete understanding of clients' needs. Effectively communicates client needs and concerns to partners. Adds value to relationships by solving existing issues, pro-actively anticipating issues and taking preventive action. Educates client on bank products and services, emerging issues, and regulatory/tax changes. Advises client or team member on appropriate solutions. Identifies new business prospects and expands current relationships by cross selling bank products and services and participates in the development of new solutions to client needs. Coordinates client presentations, bringing in additional experts as appropriate. Keeps abreast of current trends and changes in trusts and estates and tax and fiduciary law. Complies with all bank policies and procedures. Provides expert support, including proposals and presentations, for new business opportunities with prospects. Identifies and develops additional opportunities with existing clients. Develops strong working relationships with administrative support areas, i.e. Tax, Le al, Operations, etc. Acts as a fiduciary resource to Private Client Advisors, Financial Consultants and other internal partners. Assists in new business development efforts with regional team and internal partners (e.g. Private Client Advisors, Financial Consultants, Investment Advisors, Relationship Managers, Private Bankers, Regional Insurance Coordinators, Centers of Influence, other business lines and support staff). Acts as a mentor for trust professionals. Obtains professional designations such as CFP and CTFA and maintain designations through required continuing education. Pursues degree programs, continuing education and training. Participates in community and civic activities in an active leadership role. Understands changes in the industry e.g., federal and state specific and expert knowledge of various government regulations. Works effectively within a team environment, and reacts to change in a positive and productive manner. Conducts effective, meaningful meetings. Maintains positive working relationships. Maintains highest levels of integrity and professionalism. Participates actively in WT/WAS projects and initiatives and group meetings and calls. Should have the ability to communicate internally with bank management and executives and externally with clients, their representatives, accounting firms, other investment brokers, attorneys, CPAs, and tax accountants, etc. Must have Bachelors' degree or in lieu of a degree, the equivalent training and/or work experience and 7+ years of experience administering fiduciary accounts or related legalbusiness experience in a financial services industry including technical trust, planning experience. Good investment knowledge of asset allocation strategies is needed. CTFA preferred; JD or Masters degree is preferred. Should have demonstrated strong oral, written and presentation communication skills. Demonstrated ability to attract, expand and retain client relationships including building a significant level of trust with clients is required. Should have general computer knowledge.
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