Job Details

Intake Legal Assistant

Company name

Organization Type

Law Firm

Job Type

Legal Staff

Date Last Verified

Jul 22, 2021

Valid Through

Nov 04, 2021

Posted on

Feb 19, 2021

Min Salary/Max Salary

USD 9 to 15 Hourly

Location

Farmington Hills, MI, United States

Employment Type

Full-time

Industry

Legal
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Profile

INTAKE LEGAL ASSISTANT
Duties: Provide excellent customer support to potential clients in a timely and efficient manner. Handling inbound and outbound calls, live chats, web forms, etc. Ability to work in a fast-paced environment that includes handling multiple calls. Monitor cases for follow-up calls. Multitasking.

Qualification and Experience

Qualifications: Be available to work Monday-Friday 10:00am-7:00pm or 12:00pm- 9:00pm and one weekend a month. Must have 1-3 years of experience in a call center/customer service environment or as a 911 dispatcher is a plus. Proficient computer skills. Ability to multi-task **Must be able to take phone calls while typing. Solution-oriented with strong attention to detail. Professional telephone etiquette and strong typing skills. Strong writing and verbal communication skills. Knowledge and experience working in personal injury a plus. Must have excellent listening skills while remaining in control of telephone calls. Ability to work independently. High School Diploma/GED required.

Company info

Hiring Coordinator
The Sam Bernstein Law Firm, PLLC
31100 Northwestern Highway
Farmington Hills, MI 48334

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