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Paralegal II The candidate will provide support to the Consumer Banking and Corporate Regulatory Division, including primary support to the Mortgage Loan Servicing Section. Will manage multiple areas of responsibility and deadlines within the Division. Provide focused loan servicing based support, including assisting with the handling of customer complaints, congressional requests and regulatory enforcement and examination matters. Provide background for specific client inquiries under the direction of an attorney. Prepare or review agreements and documents customized provisions under the direction of an attorney. Provide support to a specialized practice or functional area within the Law Department, requiring a high degree of analytical, written and oral communication and organization skills. Develop relationships with loan servicing business units and participate in strategic efforts and priorities of the client while identifying and addressing issues. Able to identify specific as well as broad, underlying issues in area of expertise and work independently on complex assignments without direct supervision. Provide effective collaboration with colleagues, and other paralegals and professional staff. Paralegal certification may be required in some states is needed. Should have 3+ years of paralegal experience. Excellent verbal, written, and interpersonal communication skill is needed. Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skill is needed. Experience in managing regulatory investigations including working with compliance and exam management team is needed. Experience in the financial services industry, especially the banking and mortgage loan servicing is essential. Knowledge of consumer real estate transactions/closing is needed.
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