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Commercial Credit Administration Commercial Fulfillment Specialist I The candidate will lead communication with key commercial lending leadership, which includes, but is not limited to, Market Presidents, Relationship Managers, Sales and Service Officers along with Credit Officers and Senior Loan Administrators, to ensure consistent application of the Bankâ€™s procedures and processes. Responsible for efficient delivery of services to internal and external clients for all related activities including, but not limited to, loan set-up, processing, closing, funding and post-closing functions. Support the commercial lending process by producing legal and supporting documentation required for closing, modification or renewal through timely and accurate input to internal systems. Manage documentation risk by ensuring documentation is in compliance with credit approval, secure a valid lien, and confirm that all pre-closing requirements are satisfied. Manage documentation quality to ensure it meets or exceeds Bankâ€™s exception rate goal by identifying required loan documentation for various loan types and pledged collateral, consistently monitor exception activity and provide timely follow-up and clearing of exceptions. Provide clear verbal and written communication to third parties, (e.g. attorneys, insurance agents), as needed. Facilitate external loan closings (e.g. attorney closing), process executed loan documentation for booking, accurately disburse loan proceeds, and submit completed loan packages to Loan Services in a timely manner. Provide superior service to internal clients by taking ownership of client needs and requests and following through to ensure timely and accurate resolution. Keep abreast of the financial services industry knowledge, standards and practices. High School diploma, or equivalent education and related training are essential. Should have experience with commercial loan closing, document preparation and funding, or commercial lending support and/or credit administration support experience. Should preferably have Associateâ€™s degree or Bachelorâ€™s degree in Business-related field. Graduate of an accredited paralegal program and/or paralegal certification by the National Association of Legal Assistants (NALA), National Federation of Paralegal Associations (NFPA) or the American Alliance of Paralegals, Inc. (AAPI) is a plus.
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