Job Details

Client Services Liaison

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Company name

Scott & Associates P.C.

Job Type

Location

Carrollton, TX

Posted on

Aug 08,2018

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Profile

Client Service Representative, Carrollton, TX - Job Details 

As a member of the Client Liaison Team, the primary function is to work closely with clients and build strong professional relationships between the Firm and its Clients.

Client Services Liaison tasks will include:

  • Account level status updates and special handling
  • Ownership of specific client work standards
  • Audit oversight and participation in those audits as well as Client calls
  • Daily, weekly, monthly audits
  • Client specific file monitoring and inquiries
  • Distribution of client communication
  • Exception reporting
  • Oversight of client management to ensure contractual commitments are met
  • Accountable for the Client relationship and overall client satisfaction
  • Other duties as outlined by our Clients or as needs arise

Qualified candidates will have the following skills and experience:

  • Stable, long term employment in a customer service or client relationship management role
  • Professional, positive attitude
  • Creative problem-solving capabilities
  • Reliable, organized, and attentive to detail
  • Customer Service oriented
  • Ability to prioritize and manage multiple tasks
  • Ability to work individually or as part of a coordinated team
  • Excellent written and verbal communication skills
  • Proficient computer skills including Microsoft Office Suite
  • Collection Industry knowledge is helpful

Benefits

Eligible for medical, dental, vision, and company paid life insurance on the first of the month following 60 days of employment. Hours of operation 7 am- 6pm, no nights or weekends required.

Please visit us at our website for more information on the Firm.

Must be able to pass a 10-year national background check and pre-employment drug screening.

Job Type: Full-time

Salary: $14.00 /hour

Company info

Scott & Associates P.C.

Company Profile

Scott & Associates, PC is a multi-state legal recoveries law firm serving the needs of national, state and local financial institutions throughout the southeastern and northeastern United States. For more information about the Firm, please visit our website.

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