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Manager - Telephone Regulatory The candidate will be responsible for managing, researching, and synthesizing data, and for overseeing state and federal regulatory compliance related to 911 service. Also responsible for helping to draft tariffs and price guides related to competitive voice services. In addition, this position is required to coordinate and compile information and documentation from various internal departments, to work effectively as part of a larger team, and to prepare, maintain and file documents related to telecommunications regulatory and compliance matters with state and federal agencies. Actively and consistently support all efforts to simplify and enhance the customer experience. Ensure company’s 911 compliance; act as day-to-day liaison/escalation point for 911 and interaction with internal stakeholders related to implementation and management of regulatory requirements; Acts as a Regulatory interface for new voice launches, including 911 and tariff requirements; Performs outreach to Public Safety Answering Points (PSAPs) for contact and notification data in support of new voice launches; Process Selective Router, ALI Database and new market requests for NPA-NXX additions or ports; Updates and maintains internal 911 and regulatory docket databases; Manages an ongoing list of covered business customers for annual FCC 911 Reliability Certification; tracks annual filing dates, audits, and prepares filing for approval; submits approved filings in FCC systems; Supervises compliance issues with internal stakeholders and coordinates the development of telecom regulatory filings with state and federal authorities (e.g., tariffs and commission data requests); Oversees and prepares transmittal files of tariffs and price guides for customer websites and ensures up-to-date and accurate online tariff and price guide information; Manages the collection and coordination of data required for regulatory filings; coordinates the drafting, review and necessary internal approvals; Represents Regulatory in internal company project meetings to ensure compliance with regulations; also provides project analysis and ongoing updates to management; Tracks open issues and prepares status reports as needed; also prepares, distributes and follows up on compliance reviews; Performs research and support for internal company initiatives and regulatory matters, as needed; Performs other duties, as required. Bachelor’s degree in relevant area is essential. Paralegal Certificate or equivalent preferred. Should have 7+ years of Regulatory work experience in telecom industry. Must have 5+ years of Competitive LEC 911 regulatory work experience and Paralegal work experience. Mobile telecom regulatory experience, a plus.
Requisition Number: 215896BR-1
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