Job Details

Claims Advocate

Company name

Willis Towers Watson.

Organization Type


Job Type


Posted on

Aug 04,2018

Years of Experience

3-5 yrs required


San Francisco, CA
Practice Area
Insurance Coverage >> Insurance Coverage
Litigation >> Litigation - Insurance
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Claims Advocate Responsibilities: Assume responsibility for a robust book of claims and help populate the claims database. Confer with client and broker to tailor the policy language and program design to meet the client’s needs. Advise clients of their claim related obligations under the policy and establish client-specific claims management procedures. Provide claims advocacy on behalf of the client by providing written responses to carrier coverage positions and by negotiating favorable claim resolutions in face to face meetings. Support new business efforts by participating in sales presentations and RFPs. Monitor the performance of carrier’s claim services for your clients. Participate in strategic client meetings as required. Maintain direct relationships with key clients, markets and their respective outside legal counsel. Review and provide insightful commentary on new policy forms. Prepare white papers and newsletters concerning recent developments in the law and insurance marketplace.

Qualification and Experience

Requirements: Law degree required. Prefer 3-5 years of insurance or litigation experience. Broker’s license within 1 year of obtaining this position . Working knowledge of management liability coverage lines of insurance. Knowledge of claim handling and claim adjudication processes and procedures. Strong communication skills both verbal and written at executive level. Ability to analyze and provide concise conclusions. Claims advocacy skills. Time management skills. Proficient computer skills relevant to Microsoft Office, Outlook, and web-based applications. Data analytics and benchmarking. Knowledge of laws, legal codes, procedures and processes involving insurance.

Additional info

Ref. 1800020W

Company info

Hiring Coordinator
Willis Towers Watson.
525 Market Street
Suite 2900
San Francisco, CA 94105-2708

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