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Residential Advocate, Recovery House The candidate completes all necessary paperwork including client case notes and inspects forms for accuracy. Answers business line and conveys messages to staff, clients or forwards to appropriate department. Attends and provides input to agency meetings, as assigned. Supervises clients and assists in the care of the home. Cooperates in maintaining coverage for the home. Promotes the efficient and effective use of Agency resources, including both labor and consumable supplies. Complies with and supports others in complying with the Policies and Procedures of OhioGuidestone. Observes all rules of confidentiality as they relate to client information both internally and in dealing with outside individuals and/or agencies. Assumes responsibility for being knowledgeable about client rights and the procedures governing them. Provides support to residents by listening and being empathic. Provide linkage and referral services to residents when needed, assist in teaching needed skills related to activities of daily living, and advocate for resident as needed. Handles crisis situations in a calm, quick and efficient manner and when necessary calls the House Manager, 911 or the appropriate authorities as the situation demands. Interacting appropriately in a host setting and working cooperatively with staff members. Promote positive staff/client interactions through role modeling and teaching. Creating a welcoming and calming atmosphere and role modeling effective conflict resolution. Ability to maintain appropriate professional and personal boundaries with staff and clients. Assumes other duties and responsibilities as assigned by the Executive Director. Relates to other persons and tolerates personal differences in values and opinions which include sensitivity to PFCS service population’s cultural and socioeconomic characteristics and treatment needs. Responsible for transporting clients when needed to appointments or treatment meetings using personal vehicle. Maintain a valid driver’s license in the state of Ohio with insurance coverage of at least $100,000 per occurrence and $300,000 aggregate per year. Attendance: Maintains regular and reliable attendance. Special Projects: May be involved in the planning, organization, and implementation of special events or department specific projects or seasonal program changes. In times of need, may be asked to complete related duties other than those indicated above as assigned by their supervisor. Monitoring the household and supervising resident’s activities in addition to crisis intervention as needed. Responsible for the safety and well-being of all residents. Must have Bachelor’s/Associates Degree or enrollment in college with a major in sociology, psychology, criminal justice or related field; or appropriate work and/or life experience. CDCA Preferred.
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