Job Details

Director, Housing Counseling Network

Company name

National Community Reinvestment Coalition

Organization Type

Public Interest

Job Type

Non-practicing Attorney

Years of Experience

Min 5 yrs required


Washington, DC

Date Last Verified

Mar 07,2018

Posted on

Jan 22,2018
Practice Area
Real Estate >> Real Estate
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Director, Housing Counseling Network Duties: Develop and implement NCRC’s current comprehensive housing counseling, homeownership, foreclosure prevention, HECM, and affirmatively furthering the fair housing program. Responsible for building systems and developing infrastructure to allow the Housing Counseling Network to successfully grow in its role as a national HUD-approved housing counseling intermediary. Supervise staff and serve as NCRC’s point of contact for delivering services and technical assistance to local community-based organizations that are members of the NCRC Housing Counseling Network. Play a key role in developing and building capacity within NCRC to operate a successful national program that will address the long term housing counseling needs of NCRC’s member organizations and the consumers and communities that we serve. This individual will represent NCRC at meetings, conferences, training sessions, and events at the direction of the Chief of Community Development. Supervise NCRC Financial Equality Center’s Staff. Manage direct service, housing counseling staff as they work with homeowners, Housing Counseling Network member organizations, and loan servicers to achieve loan refinancing and modifications, provide foreclosure counseling, and otherwise assist at-risk homeowners. Provide training and professional development for staff. Support staff by intervening and directly managing clients with unique challenges. Support NCRC Housing Counseling Network members. Provide technical assistance to Network members on the development of strong and successful housing counseling programs; support network organizations seeking to become HUD-approved agencies; host events with network organizations. Provide support for all Network members related to access for clients with limited English proficiency, servicer policy-modification, professional development for staff, communications and media outreach. Work with Network members to identify common needs and problems of low- and moderate-income communities and communities of color that should be addressed through either programmatic or policy changes. Support Network organizations by intervening and directly managing clients with unique challenges. Evaluation. Maintain accurate and timely records of the staff’s and network members’ activities regarding number of client intakes, speed of process, common impediments and successful outcomes. Analyze quarterly reports from network housing counseling organizations and provide regular, detailed feedback to the Chief of Community Development about the progress of networked organizations. Assist in the quality assurance and oversight of local housing counseling organizations through site visits, regular communication and program evaluation activities. Provide detailed administrative reports for submission to any funder of the Housing Counseling Network, including but not limited to HUD, NeighborWorks, and private foundations. Training and Conference . Coordinate and implement professional development for NCRC housing counseling staff and Network members. Coordinate with NCRC National Training Academy to develop curricula and events for NCRC member organizations and other partners interested in housing counseling. Develop culturally- accessible financial education tools and curricula, including a rebranded program website using an intranet for participating counseling organizations. Manage the distribution and promotion of culturally-accessible housing counseling materials. Help develop NCRC conference session topics that share ideas and best practices for member organizations and suggest speakers for those topics. Fundraising and Development. Work with NCRC leadership to design and develop an appropriate staffing and organizational plan to launch HUD Housing Counseling Intermediary activities. Work with the development team to leverage additional resources to support NCRC’s programming as a HUD-approved Housing Counseling Intermediary. Support departmental and organization-wide fundraising efforts to identify, assess, and apply to funding opportunities from foundations and governments; oversee grants management and reporting related to department’s funding sources.

Qualification and Experience

QUALIFICATIONS: Preferred: Master’s Degree/JD Degree with 3 years’ experience overseeing and implementing programs for a non-profit or related organization; Bachelor’s degree with 5 years’ experience required; Demonstrated commitment to supporting the community development needs of low-income and disadvantaged populations; Working knowledge of the foreclosure process and the housing and financial industries’ responses to the foreclosure crisis; Exceptional written and oral communications skills; Strong organizational abilities, including excellent attention to detail and ability to prioritize and multi-task; Team player who works well in small, fast-paced, highly collaborative environment; Excellent analytical, problem-solving and interpersonal skills. Ability to supervise staff. Exceptional ability to build, expand, engage members of the Housing Counseling Network, as well as solid recruitment and technical assistant skills. Excellent organizational, time-management and communication skills. Proven track record of completing projects in a fast-paced environment, with ability to multi-task, prioritize and track and meet aggressive deadlines. Outstanding interpersonal skills, with the ability to work collaboratively, independently, and effectively with staff to develop a stable infrastructure for the Housing Counseling Network. Excellent grant writing and implementation experience, expert knowledge of the federal grant process. Ability to ensure quality control and oversight of local housing counseling organizations. Ability to perform accurate and timely follow-through of requests and programmatic duties. Excellent oral, presentation and written communications skills, including advanced editing skills.
Deadline: : 01-Apr-2018 (EST)

Company info

Hiring Coordinator
National Community Reinvestment Coalition
727 15th Street, NW
Suite 900
Washington, DC 20005