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Organization TypeLaw Firm
Date Last Verified
Personal Injury Case Manager/Legal Assistant The Candidate assists the Mass Torts and Referral Attorneys with client cases, including collection of needed questionnaires and fact sheets from clients, client updates, and regular communication with co-counsel firms. Assists with conducting research and other details in preparation for litigation and settlement. Assists with the legal and medical information for a case maintains a professional and courteous demeanor to companyâ€™s employees and clients. Effectively utilizes the resources and applications of the in-house NEEDLES program. Interfaces with the client on non-legal issues related to the management of the case and refers legal issues to the appropriate attorneys. Conducts preparation for filings submits appropriate information and forms/documents to the appropriate co-counsel firms. Maintains excellent customer service and interfaces with the client according to practice group procedure. All contact with clients is documented per operating procedure. Manages and utilizes a checklist on a daily basis, maintaining due items within operating procedure. Processes mail on a daily basis to review any additional information pertinent to the cases being managed determines and enters any necessary case notes for items received. Interacts with the client to ensure receipt of all appropriate questionnaires, fact sheets and information is received from the client and forwarded to co-counsel in a timely manner. Interfaces with other team members in order to achieve department goals and budgetary requirements may provide back up to other team members, as designated by the Mass Torts and Referral Attorney Department Supervisor. Should have High School Diploma or general Education Degree (GED). Should have 06 months of experience as a legal office assistant, paralegal or customer service.
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