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Years of Experience
Date Last Verified
Child Support Reimbursement Specialist The candidate gathers information from necessary persons for Child Support enforcement, paternity establishment and medical insurance. Recommends those participants whom court action should be initiated. Assists in the research for and preparation of special assignments for the Child Support Attorneys and/or Director. Contacts parents, employers, insurance companies, hospitals, attorneys, responsible parties, and/or other public entities to investigate facts needed to establish, enforce or modify support obligations. Conducts manual and/or computer based searches to locate absent parents to establish, modify or enforce a support obligation; verifies information and determines location to be used for service of process and formal notification of proceedings. Initiates intergovernmental referrals and responds to referrals made by other states for the full range of child support services. Appears as a witness in court testifying to actions taken to establish, modify, or enforce financial support and health insurance obligations. Obtains information from program participants as it relates to their child support case. Prepares appropriate legal documents for court action. Processes legal documents to proper persons or agencies. Enters and maintains information into the Kids Statewide Computer System. Selects the appropriate administrative mechanisms to establish and enforce financial support or health insurance obligations without the need for court hearing. Determines ability to pay support and calculates a recommended obligation by researching confidential financial and public records. Prepares cases and submits the documents to Assistant Corporation Counsel for approval and filing with the court. Prepares cases for litigation by drafting legal pleadings, making legal referrals of the record of the investigation, determining the ability to pay support, and making recommendations to the Assistant Corporation Counsel, as to the issues to be addressed in court. Prepares a referral recommending felony prosecution to the Assistant Corporation Counsel on cases with extensive record of non-payment of support. Complies with federal time requirements for taking actions and determines if a case is eligible for closure in accordance with federal criteria. Answers the phone and greets the public. Provides answers to inquiries regarding service and functions of the Child Support Agency. Answers inquires from parents and attorneys on the establishment process, disputed account balances, and the modification process. Interprets and explains the legal authority and State policy utilized to calculate the support obligation and/or the actions taken to collect the debts. Initiates verbal or written communication with a parent to affect payment of court-ordered child support obligations, debts assigned to the County or State and court-related costs. Serves as a liaison to develop and maintain effective working relationships with departments, employers, W-2 Agency, and other private and public sector entities. Assists other office personnel as needed. Must have considerable knowledge of investigative techniques and procedures used in securing information from legal and financial records, agencies, employers and other public and private sector entities. Should have considerable knowledge of the Wisconsin State Statutes and Administrative Codes governing the establishment, assignment, collection, and modification of financial and health insurance support for children. Â·Considerable knowledge of the principles and practices of the legal process, legal document preparation, and court procedures. Must have working knowledge of human services assistance programs and procedures. Must have Graduation from high school or its equivalent supplemented by coursework in computer science. Should have 3+ years of responsible office experience that involves financial counseling, independent research, investigation, paralegal work, financial collections, or closely related activities, preferably in a related child support or legal field. Must have Post high school education from a recognized college or university in business, accounting or closely related field may substitute for the work experience requirement on a year-for-year basis. Deadline: : 22 June 2018.
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