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Years of Experience
Date Last Verified
ProfileLeasing Credit Officer - Collection Management Team The candidate will maintain asset quality by reducing the overall Commercial delinquencies through the use of sound, effective, and pro-active collection techniques in order to minimize the roll of accounts into advanced delinquency stages of non-accrual status and charge-off. Will investigate and analyze credit information gathered from a variety of sources to formulate decisions for the purpose of negotiating workouts, settlements and restructures. Engage legal counsel and review pleadings, motions, briefs, and discovery documents; investigate facts and perform reviews of documentation; provide general assistance to outside counsel. Coordinate with inside counsel and management. Work within a Team of Leasing professionals supporting the Banc of America Leasing platform. Ensure that all assigned accounts are thoroughly worked to include prompt and consistent contact and follow-up by way of phone calls and email. Meet all departmental goals, including overall and individual delinquency targets. Meet collection targets set for late payment interest income. Early identification of contracts that warrant further collection efforts to minimize loss. Prompt notification and escalation of all potential issues to management. Provide all customers with professional and courteous customer service. Resolve accounts and work with customers to maintain a current payment status by assisting with invoicing concerns, general inquiries, and reconciling accounts. Employ excellent verbal communication skills, including listening, probing and negotiating with customers to create a sense of obligation/urgency to resolve delinquency. Mentor other associates on bankruptcy and litigation process/procedures. Maintain an excellent rapport with Vendors, Credit, Operations and Relationship Management personnel. Monitor adherence to various regulatory, legal and company prescribed procedures and internal controls by conducting operational audits and reviews related to bankruptcy/legal portfolios. Retain outside counsel for litigation/bankruptcy matters and work closely with in-house counsel. Coordinate legal strategy with outside counsel. Attend Mediation and Settlement Conferences. Maintain various department databases. Work closely with Asset Management to obtain equipment valuations for litigation and bankruptcy matters. Coordinate with outside counsel and Asset Management for the repossession and remarketing of BAL’s equipment to mitigate damages.
Qualification and Experience
The candidate should have 8-10 years of commercial collection experience, with an emphasis in litigation and bankruptcy matters. Should have basic understanding of commercial equipment leasing. Proven collection and negotiation skills are needed. Strong knowledge of commercial litigation and bankruptcy matters are needed. Customer service focus with exceptional attention to detail is needed. Strong analytical, organizational and advanced problem-solving skills are needed. Extensive research experience and demonstrated skills related to complex billing problems and inquiries. Oral and written communication skills are needed. Should possess an undergraduate degree in business, finance or accounting preferred, or a degree from an accredited Paralegal program.
Bank of America Corporation
940 E. Long Lake Rd
Troy, MI 48085