Job Details

Tax Expert - Cpa, Enrolled Agent Or Attorney – Seasonal

Company name

Intuit, Inc.

Organization Type

In-House

Job Type

Attorney

Years of Experience

Min 2 yrs required

Location

Menlo Park, CA

Date Last Verified

Feb 21,2018

Posted on

Jan 06,2018
Practice Area
Tax >> Tax - General
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Profile

Tax Expert - CPA, Enrolled Agent or Attorney – Seasonal Remote The candidate will providing Tax Advice, Tax Return Review and Preparation to TurboTax Customers. Will help customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations. Create high quality customer interactions and experiences that instill confidence using deep customer empathy and audio/video tools. Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures and company policies to troubleshoot and resolve tax advice and preparation customer inquiries. Document customer interactions.

Qualification and Experience

The candidate should have active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Recent experience preparing federal and state individual 1040 tax returns using commercial tax preparation software is essential. (3 or more years preferred). Professional Circular 230 judgement is essential. Audit experience is a plus (IRS and state tax authorities). Should be proficient with technology; solid knowledge of computer operations and software. Should have excellent verbal and written communication skills. Bilingual (English/Spanish) communication skills (written and spoken) a plus.

Additional info

Ref: 00128001

Company info

Hiring Coordinator
Intuit, Inc.
180 Jefferson Drive
Menlo Park, CA 94025

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