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Government
Legal Staff
Family Law
Min 1 yrs required
Child Support Supervisor 1-2 The candidate will perform supervisory work overseeing a section of employees engaged in technical child support work requiring advanced training. Will perform complex assessments with regard to child support case processing and/or financial data to determine compliance with federal and state legislation and Bureau for Child Support Enforcement (BCSE) policy. Responsible for ensuring the accuracy and completeness of subordinate staff's work product. Trains subordinate staff and other staff with respect to changes in federal, state, and BCSE policy concerning case processing, distribution, allocation, guidelines and procedures. Interprets and analyzes relevant policy relating to case processing and to financial distribution and allocation into understandable processes to be incorporated into subordinate staff's procedures. Performs reviews of cases which may be of a sensitive nature. Oversees and directs the work of subordinate staff. Maintains workflow and reviews to ensure the timely delivery of quality customer service to a broad spectrum of BCSE customers. May represent the agency before committees, field offices and to customers. Researches other agencies' databases to determine accurate data and history for accurate case management for the Bureau.
Qualification and Experience
The candidate should have Bachelor's degree from an accredited four-year college or university. Substitution for degree: 4 years of full-time or equivalent part-time paid experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney OR in debt collections, credit investigations, criminal investigations, law enforcement OR as an Economic Service Worker, Child Support Technician 1, 2, or 3, or Family Support Specialist OR any combination thereof with at least two of those years with the Bureau for Child Support Enforcement may substitute for the college training on a year-for-year basis. Child Support Supervisor 2 also requires that any experience substitued for the required college degree, must include 2 year of supervisory experience. Required Experience for Child Support Supervisor 1: Experience preferred. Required Experience for Child Support Supervisor 2: 4 years of full-time or equivalent part-time paid experience in a Child Support Specialist classification or in a position performing duties of a Child Support Specialist or Child Support Supervisor.
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