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Years of Experience
Date Last Verified
Corporate Compliance Officer The candidate will establish collaborative relationships with the Legal, Employee Relations and Operations functions. Will establish personal and professional credibility and trust, gain respect and build confidence within and outside of the organization. Evaluate the current compliance program and establish a 3-5 year Compliance Roadmap in consultation with external resources. Work closely with a peer group including, Vice President, Deputy General Counsel; Director of Employee Relations and Paralegal Services, Director of Dental Insurance Administration and reporting to the Executive Vice President, General Counsel. Report directly to a member of the Senior Leadership team and oversee the Corporate Compliance Program, functioning as an objective business partner that reviews and evaluates compliance issues within the organization in alignment with company goals. Ensures that the Board of Directors, management and employees are in compliance with the rules and regulations of regulatory agencies, that company policies and procedures are being followed, and that behavior in the organization meets Heartland Dental’s Values and Standards of Conduct. Embody Heartland Dental’s core values, including: Putting our Supported Doctors’ and Offices’ success first; Acting with honesty, integrity and transparency in all that we do; and Doing the right thing for the right reasons in the right work environment. Install a strong commitment in yourself and others to uphold our mission, vision and core values while providing a world class customer service experience at every point of contact with offices, team members and vendors. Act as a channel of communication to receive and direct compliance issues to appropriate resources for investigation and resolution. Manage the day-to-day operation of the Compliance Hotline and program to ensure compliance issues are being appropriately evaluated, investigated and resolved. Design, implement and continuously improve compliance training for Heartland Dental employees and supported dentists to increase employee awareness and knowledge. Partner with external resources to develop a compliance survey, program evaluation and risk assessment to identify potential areas of vulnerability and improve the compliance program’s effectiveness. Develop, initiate, maintain and revise policies and procedures in accordance to federal and state laws for general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct. Creating reporting on a regular basis, and as directed and requested, to keep the Audit Committee of the Board of Directors and senior management informed of the operation and progress of the compliance program. Collaborate and coordinate with the Employee Relations Department, corporate attorneys and other departments as appropriate to proactively identify compliance issues and direct compliance issues to appropriate channels for investigation and resolution. Oversee compliance reviews or inquiries involving government agencies, legal entities or dental insurance carriers. Support the company through special projects. Must have a Bachelor’s degree and 5+ years of experience in a healthcare organization, including demonstrated leadership. Familiarity with compliance, operational, financial, quality assurance and human resource procedures is a must. Must have strong oral and written communication skills. Significant experience in an in-house compliance or legal function is preferred. Degree from an accredited law school and member in good standing of State Bar (Illinois preferred) is a plus.
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