Job Details

Legal Staff Legal Secretary in Waco, TX

Organization Type

Public Interest

Job Type

Legal Staff

Date Last Verified

Oct 21, 2020

Posted on

Oct 16, 2020

Years of Experience

Min 1 yrs required


Waco, TX, United States
Practice Area
Family Law >> Family Law
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Child Support Technician II
The candidate performs moderately complex (journey-level) child support program technical assistance work. Work involves preparing legal and administrative documents and correspondence, opening cases in the child support master file system, responding to inquiries regarding case and payment status, and coordinating dockets and paternity testing. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reviews child support cases to ensure completeness of information and documentation, and obtains missing information or documents from parents, court records, and other sources. Prepares cases for court, which may include filing pleadings, setting cases on docket, monitoring service, and attending court as needed. Monitors computer databases to identify new or updated locate information. Enters, retrieves, and updates child support case information in child support computer. Verifies location and employment information using all available sources. Performs money-handling duties to process child support payments. Researches court orders. Coordinates, schedules, and monitors paternity tests; and processes and distributes test results. Files pleadings with court clerks. Responds to inquiries concerning child support cases, provides case status and payment information, and explains child support policies and procedures. Initiates a trace on missing or returned warrants for child support payments. Assists assistant attorneys general and child support officers in preparing cases for court and processing cases after court. Assists in locating absent parents by using correspondence and telephone contact and researching electronic databases. Assists in conducting seminars and interviewing custodial parents to gather additional information about absent parents. Performs related work as assigned.

Qualification and Experience

The candidate should have experience in administrative support, legal secretary, or child support program work. Graduation from a high school or equivalent is preferred. Education and experience may be substituted for one another. Should have knowledge of office practices and administrative procedures and of legal practices and terminology. Must have skill in the use of computers and applicable software and systems. should have ability to provide professional customer service and to communicate effectively.

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