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Years of Experience
Date Last Verified
Patients Rights Advocate The candidate: Responds to requests for assistance; determines need for advocacy services; and provides information and referral to individuals and their families who do not qualify for services. Investigates allegations of patients' rights violations; documents findings; maintains records to ensure timely response and progress regarding complaints; and keeps supervisor informed of all ongoing open cases. Monitors compliance to laws; rules and regulations as it pertains to patients' rights at behavioral health facilities; and monitors the use of electro-convulsive shock treatment (ECT) in Kern County. Assists other professional staff in interviewing behavioral health clients and/or their families. Educates behavioral health treatment clients and family members on patients' rights to encourage participation in treatment planning. Organizes and conducts training activities concerning patients' rights; assists with the development of educational materials for community groups, behavioral health clients, family members and staff. Represents clients in probable cause and capacity hearings, problem resolution processes and Interdisciplinary Team (IDT) processes. Collects and analyzes data on patients' rights violations and prepares appropriate reports required by statute and Medi-Cal regulations. Prepares case history information; maintains case records in accordance with established guidelines and procedures. Maintains understanding of current mental health laws, rules and regulations concerning patients' rights. Writes correspondence and reports. Utilizes a computer and various software programs. Performs other job-related duties as required. Should have JD degree from an accredited school of law and 1+ year of full-time paid experience in the field of Public Interest Law. Said experience must include the knowledge, skills and ability to resolve conflicts, handle grievances and represent clients in hearings. OR Master's degree from an accredited college or university in Counseling, Psychology, Sociology, Social Work, or related field AND two (2) years of full-time paid experience working in a behavioral health or social service setting providing behavioral health services. OR Bachelor's Degree from an accredited college or university in Counseling, Social Work, Psychology, Sociology or related field and 4+ years full-time paid experience working in a behavioral health or social service setting providing behavioral health services. Must have 0-2 years of experience can be substituted for education on a year for year basis.
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