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Years of Experience
Date Last Verified
Housing Legal Assistant The candidate will provide general administrative and paralegal support to the Pro Bono Centerâ€™s Landlord Tenant Resource Center (LTRC). The LTRC provides free legal information to both unrepresented tenants and small landlords who have residential housing disputes in the District of Columbia, and serves approximately 4,500 customers annually. This position reports to the Housing Managing Attorney (MA). Provides on-site support at D.C. Superior Court on an almost daily weekday basis during its open hours, and serving as the first point of contact with all customers to include: managing the daily list of customers at the LTRC, responding to inquiries, maintaining supplies and resources and maintaining records of LTRC services. Triages customers to determine their legal needs and eligibility and explains LTRC procedures. Provides appropriate referrals to the on-site Court-Based Legal Services Project and other area legal services providers. Maintains daily communication between the Landlord Tenant Court and the LTRC. Prepares reports for internal reporting and grant reporting. Assists with recruiting and retaining of volunteers and coordinating placement of housing pro bono cases, coordinates volunteer training and provides technical support to volunteers. Updates material for self-represented litigants. Responds to and maintains records of requests for materials or information. Provides coordination and support for various other Pro Bono Center clinics and projects involving housing matters. Provides occasional assistance to off-site legal clinics and other resource centers. Collects information about outcomes achieved and impact of pro bono services. Assists with facilitating improvements in the Pro Bono Centerâ€™s case management system. Drafts forms, reports, correspondence, notices and other documents. Assists in development, production and distribution of public education materials. Inputs client, volunteer attorney and case management information into the Pro Bono Centerâ€™s database. Performs other duties as assigned.
Qualification and Experience
The candidate should have BA/BS degree from an accredited university or college. 2 years of relevant work experience is highly desirable. 1+ years of experience working at a legal services provider or other non-profit organization is a plus. Should have proficiency in Spanish to conduct screenings, respond to customer questions, and translate written instructions. Must have excellent interpersonal skills, and must work well in a team environment and be able to interact with the public, Bar members, volunteers, and staff. Proficiency with Microsoft Office 365 is required. Must have excellent organizational and verbal and written communication skills; must be adaptable, creative and self-motivated.
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