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Years of Experience
Date Last Verified
Chief Clinical Services Officer The candidate will be responsible for leading the strategy, implementation, and monitoring of all clinical standards for all clinical employees (Nurse Practioners, Physician Assistants, Registered Nurses, Medical Assistant, Radiology Technicians, and Laboratory Technicians within Banner Medical Group. Along with Nurse Practioners, Physician Assistant, Midwives, CRNAs). This will include: establishing appropriate clinical standards, certifications, and licensure for all positions, creating an ambulatory privileging process, and ensuring clinical education, policies, and procedures are in place to support the clinical experience. Promotes a collaborative and inclusive work environment within a highly matrixed organization by working with appropriate stakeholders across Banner and within Banner Medical Group. Overseeing the development, implementation, and monitoring of clinical standards for all clinical employees identified beginning within the hiring process and continuing through their entire employment to ensure clinical competency. Providing leadership and expertise to ensure appropriate certifications and licensures expectations are in place for all clinical employees to support the clinical experience. Ensuring appropriate clinical education is available within Banner to support the development and continued competencies of our clinical employees. Directing the development, implementation, and consistent application of effective organizational policies, procedures, and practices. Develops and supports internal controls to ensure that assets are safeguarded, policies and operating procedures are followed, necessary controls are effective and efficient, and compliance with current laws and regulations is achieved. Building and supporting effective relationships with internal Banner and Banner Medical Group stakeholders. Developing partnerships, coordinate activities, reviews work, exchanges information, and resolves problems related to clinical competencies. This includes partnering with internal and external stakeholders to ensure highly effective and efficient care delivery that reduces cost, improves quality of outcomes and delivers and excellent member experience. Strategizing and driving process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, and patient safety. Promoting a patient-centered, healing environment. Promoting the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes. Maintaining a working knowledge of current clinical practice and the regulatory requirements affecting that practice and exhibits the value of continuous learning. Demonstrating an in depth knowledge of healthcare economics and policy as well as the role of the governing body in the organization. Establishing and enhancing a culture of evidence-based decision making in clinical and management initiatives. Articulates and models an emphasis on patient quality and safety. Understanding utilization management and case management and their importance to the organization. Reviewing, preparing, analyzing, and presenting reports and recommendations to senior leadership regarding services, and/or other applicable areas of interest in order to provide concise and accurate information that aids in decision-making. Participating as a subject-matter expert as needed.
Qualification and Experience
The candidate must have Expert-level working knowledge of principles, practices, and operations in assigned area of responsibility as normally obtained through the completion of a Bachelors Degree in a relevant field and a minimum of five years of progressively responsible managerial experience in designated facility, business entity or area, including a 2+ years of management level experience within a major health care organization, health system setting, or large multi-operational corporate environment in complex industries similar to healthcare. Depending upon assigned area of responsibility, position may require applicable certifications and/or licensures, including: RN; MD or DO; Drivers License; Certified Healthcare Protection Administrator (CHPA); Certified Protection Professional (CPP); Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management (ARM); CPA; SPHR; Registered Health Information Administrator (RHIA); Registered Health Information Technologist (RHIT); Certified Healthcare Facility Manager (CHFM); Certified Facility Manager (CFM); Certified Coding Specialist (CCS); Certified Professional Coder (CPC); JD from an American Bar Association accredited school; admission to a State Bar Association.Must demonstrate expert-level knowledge and awareness of area of expertise in designated facility, business entity or area. Experience working in an integrated delivery system, multi-hospital system, or managed care organization in a management level position in assigned area of responsibility. Should have proven track record of driving successful performance outcomes and accomplishing organizational goals. Experience anticipating and responding to the needs of internal and external customers. Strong financial and business acumen. Knowledge of budgeting and forecasting methodologies. Able to analyze and interpret data. Skilled in building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; developing strong, enduring, and trusting relationships; fostering the development of cohesive teams; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context; mentoring and coaching staff by providing open and honest feedback to enhance performance; developing and implementing strategic goals and initiatives that support organizational success; effectively allocating available resources; utilizing data and information to make informed and appropriate decisions; negotiating win-win scenarios with internal customers and/or outside vendors/partners; developing collaborative relationships with internal and/or external strategic partners and/or other applicable parties. Clinical and managerial training and experience is a plus. Additional related education and/or experience is preferred.
Job Number: 211313
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