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Years of Experience
ProfileTax Attorney - Seasonal remote The candidate will interview with top leaders of a Fortune 500 company. Will discuss new technology, business and social trends over food and drinks. Learn about our award-winning culture and the benefits of working for firm. Network with the Plano’s top talent in: Sales, Customer Care, Instructional Design and Turbo Tax. Help customers who are working on their tax return with tax advice, including return preparation and signature when required, product/software inquiries, and tax calculations. Create high quality customer interactions and experiences that instill confidence using deep customer empathy and audio/video tools. Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures and company policies to troubleshoot and resolve tax advice and preparation customer inquiries. Document customer interactions. Must possess active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Must have recent experience preparing federal and state individual 1040 tax returns using commercial tax preparation software (3+ years preferred). Should have professional Circular 230 judgement. Audit experience is a plus (IRS and state tax authorities), Should have proficient with technology; solid knowledge of computer operations and software. Should have the ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring. Must have excellent verbal and written communication skills. Should be bilingual (English/Spanish). Communication skills are a plus.
Job ID: 00131712.
5601 Headquarters Dr.
Plano, TX 75024