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Years of Experience
Date Last Verified
Senior Premier Closing Trust Officer I, Vice President The candidate will be responsible for the administration of trust accounts, probate estates, guardianships, investment management accounts, custody accounts, and IRAs. Will be managing all accounts in accordance with applicable legal and regulatory requirements, bank policies and procedures, and in conjunction with internal team members and external service providers as appropriate. Managing all of the administrative and fiduciary functions of the Bank in each of the accounts assigned, pursuant to applicable laws, regulations, policies, procedures and in accordance with trust documents, increasing efficiency in administration, mitigating risk, and growing revenue, specifically including regular review and calculation of all financial transactions in each account, including: receipts, disbursements, expenses and collection of reoccurring and extraordinary bank fees. Documenting fee waivers/discounts; process discretionary distribution requests on trust accounts and submit to Discretionary Sub-Committee, when applicable, for approval. Prepare administrative reviews for all accounts. Submit administrative items to all personal trust sub-committees and attend meetings as required. Responsible for providing quality service to internal team members, outside service providers, and clients, and have thorough knowledge of each account. Contact and correspond with beneficiaries/principals and other interested individuals involved in the assigned accounts pursuant to established guidelines. Make recommendations on maintenance or termination of unprofitable or marginally profitable accounts. Work closely with supervisor to improve productivity and develop the ability to administer more complex accounts. Support business development through personal contacts in the professional community; upgrade account relationships and encourage additions to existing accounts where appropriate. Perform business development activities as required in conjunction with other team members, when applicable. Develop retention strategy for terminating accounts. Prepare required reports or information as requested by supervisor or management. Responsible for securing specialized services on behalf of the account, through internal divisions pursuant to pre-approval policies and procedures and outside service providers. Coordinate administration with internal team members to increase efficiency and profitability. Solicits, reviews, monitors and ratifies administration by internal divisions and outside service providers, such as, but not limited to securities portfolio management; specialty asset management: including, closely held entities, real estate, loans, oil, mineral and gas interests; general accounting services, including tax preparation; paying, receiving and safekeeping; general banking services, special financial reports as required by law; legal counsel,CPA services; personal crisis/medical consultation; and retirement plan record keeping. Responsible for identifying and monitoring fiduciary risk, and escalating the matter to trust management, including actively monitoring pending litigation, and potential liability involving accounts administered by other Trust Administrators and providing guidance and support as needed. Resolve client complaints and concerns, which are sometimes of sensitive nature, in consultation with internal team members, external service providers and risk managers as appropriate.
Qualification and Experience
The candidate must have 5+ years of trust administration experience. CTFA preferred. Must have advanced knowledge of trust computer systems, SEI, and its capabilities. Preferred at least one of the following: JD degree with estate planning, trust and probate administration experience and/or CTFA (Certified Trust and Financial Advisor). Should have advanced knowledge of trust administration, investments, real estate, cash management vehicles, Common Trust Funds, mutual funds, probate code, closely held entities, partnerships, insurance, annuities, and tax laws as they apply to individuals and fiduciaries. Must have computer skills including, word processing, spread sheet applications, and database management. Trust administration experience of complex accounts required.
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