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Manager, Sales Development Duties: Hire, manage, and coach Sales Development Associates to meet (and exceed) targeted KPIs and Quotas Continually monitor the sales activities of direct reports and provide guidance and direction as needed to achieve (and exceed) daily, monthly and yearly sales targets. Provide regular assessment of sales agent’s productivity and effectiveness to both the individual sales development reps as well as leadership across both sales and marketing. Build and administer coaching, development plans and training opportunities for all direct reports as needed. Educate staff on best practices in sales tactics and techniques via weekly sales meetings and other ad hoc methodologies (e.g., team meetings, activities, etc.). Maintain a leadership role with sales leaders and attend sales leadership meetings. Develop and implement motivational incentive programs. Assist with sales policy procedure development. Manage individual and team sales forecasts and pipeline. Maintain a solid understanding of products and services being offered. Know how they are being used in the accounting profession, to the degree in which you can assess the applicability of the products/programs to our customers/prospects. Have a strong understanding of the industry and business goals across both the Corporate Investigative business and Government channel. Maintain a strong competency in all databases, tools and processes used in the sales process. Create training documentation and best practices to replicate success. Create coaching and mentoring program to prepare top talent for next opportunity in the sales organization.
Qualification and Experience
Qualifications: Bachelor’s degree. Law degree preferred but not required. 3+ years Sales Management experience or experience in a sales development role. Proven track record of consistently achieving and exceeding objectives, revenue targets and product sales targets. Demonstrated understanding and successful history of needs based selling Strong interpersonal, conflict resolution, persuasion and negotiating skills Excellent leadership skills Ability to communicate and influence others over the phone and in person Excellent communication skills (written and verbal) Demonstrated success in a changing and high paced environment Working knowledge of PCs, Windows, Microsoft Office, networks and Internet Ability to apply competitive information in the sales process Demonstrated abilities in using sales tools including sales pipelines, sales campaigns/lists, sales forecasts and call center metrics.
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