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Years of Experience
Date Last Verified
ProfileRecords Representative Duties: Responsibility of the Records Representative is assist with the requesting records from various providers institutions (hospitals, physician offices, Veterans Administration, Social Security Administration, etc.). Reports to the Records Manager. Assist with requesting records from various institutions (hospitals, physician offices, employers, Veterans Administration, Social Security Administration, IRS, etc.). Manage record request follow-ups to ensure timely and accurate response. Perform downloading, scanning, importing, filing, and storage of records. Create professional written correspondence. Respond to questions from internal staff by phone, email and face-to-face.
Qualification and Experience
Requirements: Bachelor Degree, Paralegal Certificate, or equivalent experience required. 2+ years medical records experience. Prior experience reviewing documents for accuracy. Legal background a plus. Typing skills at 40 wpm with few to no errors. Organizing, planning and prioritizing work—developing specific goals and plans to prioritize, organize, and accomplish work with excellent attention to detail. Critical thinking—using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Excellent customer service, verbal communication, interpersonal and organizational skills. Proficient in computer skills including in Microsoft Office computer applications such as Excel, Word and Outlook. Demonstrate ability to work successfully in a team environment. Strong proofreading skills with exceptional attention to detail. Ability to work successfully in a team environment. Highly motivated, self-starter with a strong ability to succeed in a multi-tasking and fast paced environment. Ability to maintain confidentiality of sensitive documents and projects. Exceptional attendance record.