Support PDF,DOC,DOCX,TXT,XLS,WPD,HTM,HTML fils up to 5MB
Years of Experience
Date Last Verified
ProfileEndpoint Technology Engineer Duties: Responsible to assess and recommend innovative use and implementations of new features and technologies related to endpoint solutions. Enhance our customer’s End User Experience while driving efficiencies into all aspects of our service delivery. Assist with certification and documentation of hardware and software configurations. Recommending and maintaining hardware and software standards list. Ensure enterprise management tooling features and capabilities are fully utilized to the client’s benefit and sustenance of our life cycle management program. Assists with rollout of new/upgraded endpoint software packages. Create and document support processes for troubleshooting software configurations specific to the client operating environments. Participate in Hardware/Software Governance Board. Assist our client’s with technology assessments of equipment and software platforms. Here is what you can expect when you join our Village: A “community first, company second” culture based on Core Values that really matter. Clinical outcomes consistently ranked above the national average. Award-winning education and training across multiple career paths to help you reach your potential. Performance-based rewards based on stellar individual and team contributions. A comprehensive benefits package designed to enhance your health, your financial well-being and your future. Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Qualification and Experience
Qualifications: 5+ years of Operating Systems (Microsoft Windows 7, 8.1, & 10, macOS, iOS) experience required. 5+ years of system management experience required (LANDesk or SCCM) experience required. Mobile device management knowledge. Active Directory and Group Policy experience. Collaborative tools (e-mail, instant messaging, web and video conferencing). Microsoft Exchange and Outlook. Microsoft Office Productivity suite 2010, 2013, 2016. Hardware and software testing and evaluation. Automated test tools. Local Area Network (LAN) technologies. Encryption technologies. Scripting knowledge. Understanding/familiarity with Image Development and Management w/Microsoft MDT. Understanding/familiarity with design and configuration of virtual environments/solutions (VMWare Horizon products, ESX, Citrix or Hyper-V). Solid Network Infrastructure Principles knowledge required. Tier 3 and 4 Support in an Enterprise Desktop Environment preferred. Cross-Functional Team Leadership Experience in a large ITILv3 compliant Enterprise Environment is required. Higher level platform-related certifications (e.g., (MCSA, MCSE, MCSD, MCP, RHCE, RHDS, RHCA, LPIC-2, LPIC-3, VCP, VCAP, SNIA, etc.) recommended. Higher level systems-related certifications (e.g., ESEP, CSEP) recommended.