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Years of Experience
Date Last Verified
Credit Bureau Operations Analyst II Responsibilities: Close collaboration with business stakeholders and management. Conduct and lead projects with key stakeholders to align resources on appropriate priorities to deliver results. Ability to develop and manage large complex projects containing multiple and interrelated tracks of work. Development, oversight, preparation and analysis of daily, weekly, monthly reports. Collaboration with business functional areas to develop and implement process enhancements/improvements. Ability to work in a matrix organizational structure, prioritize multiple initiatives, including ability to obtain buy-in and management direction in a timely manner as needed. Ability to influence resources not directly within the line of this position’s authority. Provide timely feedback to team members and business partners, and ensure execution excellence. Participate in Business requirement, Impact Matrix and functional reviews. Familiarity with regulatory compliance requirements and an ability to develop strong control infrastructures in support of those requirements.
Qualification and Experience
Qualifications: BS/BA required; quantitative focus / advanced study a plus. 5-8 years of relevant experience in a related area. Statistical analyses experience a plus. Project management experience leading cross line-of-business projects and familiarity with basic project management tools a plus. Experience interacting with all levels of management. Collaborative decision-making and good judgment. Demonstrated ability to lead a diverse team and drive strategy. Knowledge and application of successful business analysis tools and practices with practical experience. Excellent project management and client partnership ability. Ability to write clear and concise communications in emails, documentation and procedures. Strong technical analysis and problem solving experience - yet adept at interfacing with all levels of management and influencing in a matrix organization. Knowledge of CCB support systems a plus (e.g.C3, MSP, ALA, CALS, Recovery1, DDA, LAW, CART, EPIC, MARS, e-Oscar, credit reporting agency applications). Excellent verbal and written communication skills and attention to fine details. Strong interpersonal skills; Proven ability to build strong partnerships with colleagues across levels, desire to learn quickly and think strategically. Proven ability to manage people and build high-performance teams. Ability to work in a highly demanding fast paced environment. Demonstrated knowledge of Excel and other Microsoft office products. Knowledge of Credit Bureau data furnishing and dispute management regulations a plus.
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