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Senior Manager, Procurement (R&D - Clinical Services Sourcing) The candidate will actively support the development and implementation of strategies for the clinical services sourcing categories. Works closely with Legal, Global Brands R&D (including Clinical Development, Clinical Operations, and the Chief Medical Officer organizations), Finance, and Global Procurement teams to ensure these strategies and their related implementation plans are managed proactively and through cross-functional teams. Will work closely with managers and leaders across therapeutic areas. Strategic Sourcing: Actively contribute to the development and implementation of sourcing strategies for R&D clinical services. Lead and support the supplier selection process, including the selection of transactional and preferred vendors, for designated studies, programs and/or services. This includes supporting clinical teams and key internal stakeholders in with the development of specifications and criteria for outsourced services, evaluation of suppliers, and the management of selected suppliers. Proactively support supplier management activities such as issue resolution, performance trending, and supplier governance where appropriate, including managing an interactive lessons learned session and process improvements. Achieve Significant Synergies and Cost Savings: Proactively support clinical services category assessment teams to ensure that all potential opportunities for operational, quality, and financial synergies are identified, tracked, and implemented. Ensure that cost savings are achieved whenever possible without placing risk on the company’s quality, operational, timeline, and projected revenue requirements. Ensure the communication and alignment of these synergy and savings targets across business partners and organizational leaders to provide consistency of message and approach. Contract Management: Develop and foster relationships with preferred/alliance suppliers to ensure clear communication, create an environment of partnership, and agreed-to contractually committed levels of service, quality, delivery, and cost. Collaborate in the development and implementation of multi-year strategies to align most significant clinical suppliers with the global clinical development plans. Proactively work with business partners to identify sourcing and contracting requirements in advance of supplier communications to ensure clear specifications, requirements, and alignment across the team prior to initiating requests or agreements with suppliers. Follow a high-quality, consistent, expeditious, and effective process to ensure that the proper sources of supply are evaluated and selected to support the business need. Prepare, finalize, and distribute requests for proposal to suppliers with a team of internal stakeholders. Manage the receipt and internal distribution of supplier responses and, as appropriate, review proposals, conduct bid evaluation analyses, coordinate bid defenses with the supplier and teams, compile selection criteria/requirements, and facilitate decision-making process to ensure objectivity and adherence to selection criteria while meeting the team’s timelines. Negotiate master services, confidentiality, service standards, and other supplier agreements based on templates and with the support of functional and legal teams to ensure high quality, provide clarity, obtain competitive costs, document timelines, and mitigate risk. Ensure that the negotiations meet the cost savings and synergy targets. Interact with the Legal, Finance, and other departments, as needed, to ensure cross departmental alignment with respect to processes and policies for contract development, approval, execution, and management. Act as the central point of contact through execution of agreements. Manage changes in contract scope, change orders, and amendments to ensure accurate and timely revisions to terms and/or services. Document and maintain a comprehensive category profile for the R&D/Clinical services category. Manage the contract life-cycle for the preferred suppliers classified under each category (e.g., renewing expiring agreements, updating pricing annually, monitor discounts structures/tiers, etc.).Deliver Business Results: (1) understand business requirements, and clearly include these within supplier contracts, (2) demonstrate and apply functional knowledge, experiences, and management skills to promote team performance and continual improvement across the organization’s work with R&D services suppliers, (3) ensure applicable suppliers execute services as committed, and (4) handle issue resolution for outsourced services. Enhance Organizational Performance: (1) foster clear, consistent, and open collaboration across the extended and supplier teams, (2) identify and pursue new ideas and constructive change to support improved execution from both and our suppliers, and (3) support the issue escalation process at the operational level and ensure timely escalation to senior leadership. Demonstrate Personal Leadership: (1) act with integrity, initiative, and sound judgment to reinforce trust, professionalism, and commitments, (2) communicate regularly, openly, and effectively both within and to our suppliers, as appropriate, and (3) inspire and empower peers, team and suppliers, as appropriate, to achieve and exceed objectives. Develop Human Capital: (1) participate as a member of a high-caliber, multidisciplinary team to support sourcing activities, supplier performance, governance, relationships, and assessments, and (2) continuously develop self and others through both formal and informal training, skill development, communication, performance management and growth opportunities. Support multiple R&D Clinical services sourcing categories and projects. Effectively project manages all initiatives.
Qualification and Experience
Requirements: Bachelor’s degree in business or relevant technical discipline. Master’s Degree in relevant field and/or JD Degree preferred. Biotechnology/ pharmaceutical industry or equivalent experience. Direct experience in a clinical outsourcing/contracts function, ideally with direct engagement with CROs and other clinical suppliers. C.P.M., C.P.I.M., Project Management, Lean, Six Sigma, or other relevant certifications a plus. Ability to lead the development of contract management processes. Excellent ability to communicate effectively with executives and senior leaders, both internally and externally. Excellent business/financial acumen, proficient in leading and managing cross-functional teams. Ability to lead, motivate, influence and drive change at all levels of the organization. Ability to understand the factors affecting the finances and/or operations of suppliers. Excellent global supplier management skills with ability to foster and leverage professional relationships. Ability to identify and solve complex contractual, process, operational business challenges, and know when to seek assistance. Clear understanding of clinical R&D supplier and sponsor businesses, financial drivers, and competencies.
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