Monro Muffler Brake, Inc.

Overview

Discover the Excitement of Working at Monro Muffler Brake, Inc.

Monro Muffler Brake, Inc. is a leading provider of complete auto care services, offering a wide range of maintenance and repair solutions to customers across the Mid-Atlantic and New England states, as well as portions of the Great Lakes, Midwest, and Southeast. With a strong commitment to customer satisfaction and a focus on delivering high-quality services at affordable prices, Monro has become a trusted name in the industry.

Headquartered in Rochester, New York, Monro has a vast footprint that extends from Maine to South Carolina and as far west as Missouri. This extensive reach allows the company to serve a diverse customer base and provide convenient access to its comprehensive range of auto care services. Whether it's an oil change, brake repair, shock and strut replacement, muffler installation, or wheel alignment, Monro has the expertise and resources to meet the needs of every customer.

One of the key factors that sets Monro apart from its competitors is its commitment to offering the lowest prices in the market. The company stands behind a lowest price guarantee for all scheduled maintenance, repairs, and tires. This guarantee ensures that customers can have peace of mind knowing that they are receiving the best value for their money. By providing affordable services without compromising on quality, Monro has built a loyal customer base and continues to attract new customers every day.

In addition to its core product and service offerings, Monro has recognized the growing importance of tire sales in the auto service industry. Nearly half of the company's stores now carry extensive inventories of tires to meet customer demand. This strategic move allows Monro to offer a one-stop-shop experience for its customers, providing them with a wide selection of tire brands and models to choose from. By expanding its tire offerings, Monro has further solidified its position as a comprehensive auto care provider.

Monro Muffler Brake, Inc. has a rich history that dates back to 1957 when company founder Charles J. "Chuck" August opened his first muffler shop in Rochester. August quickly realized that service sells and decided to expand the business to offer a wider range of undercar repair and maintenance services. With the support of his brother Burton S. August and Sheldon Lane, he renamed the chain of stores "Monro Muffler" after Monroe County, New York.

Over the years, Monro has experienced significant growth and success. In 1984, an investor group led by Peter J. Solomon and Donald Glickman purchased a controlling interest in the company, which had 59 stores at the time. Monro went public in 1991 and began trading on NASDAQ under the stock symbol MNRO. With increased capitalization, the company was able to expand its store network and acquire local and regional auto service chains in neighboring states.

Under the leadership of Robert G. Gross, who joined Monro as president and CEO in 1998, the company accelerated its growth through acquisitions and achieved consistent increases in sales and profitability. Gross was appointed chairman of the board in 2007 and assumed the role of executive chairman in 2012. Today, Monro continues to thrive under the management of John W. Van Heel, who was appointed president in 2008 and CEO in 2012.

Working at Monro Muffler Brake, Inc. offers employees a dynamic and exciting environment. The company's commitment to providing exceptional customer service and its focus on continuous improvement create a culture of excellence. Employees have the opportunity to work with a diverse team of professionals who are passionate about delivering top-notch auto care services. Monro also values employee development and offers various training programs to enhance skills and promote career growth.

Furthermore, Monro's extensive store network provides employees with opportunities for advancement and relocation. With locations spanning across multiple states, employees have the flexibility to explore different regions and gain valuable experience in various markets. This not only broadens their skillset but also opens doors to new career opportunities within the company.

In conclusion, Monro Muffler Brake, Inc. is an exciting company to work for, offering employees the chance to be part of a leading provider of complete auto care services. With its commitment to customer satisfaction, lowest price guarantee, and extensive store network, Monro provides employees with a rewarding and fulfilling work experience. Whether it's serving customers with top-quality services, expanding their skills through training programs, or exploring new career opportunities, employees at Monro have the chance to thrive in a dynamic and exciting industry.