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Always Be Willing to Readjust
published February 19, 2013
"I have witnessed Susan provide detailed career guidance and resume revisions to attorneys and legal staff and amaze her clients with her devotion to their success, attention to detail, and creative ideas. What impressed me most is that these clients were receiving her services pro-bono, as a part of corporate counsel career development programs for unemployed counsel. Susan could have easily given the effort face-value service and still provided value to those she was serving. It is clear to me that she is an ultimate professional and knows only one way forward for whomever she is serving, full focus and effort! If she puts forth this type of effort when no one is watching, I can't image the attention she devotes to her paying clients. Based on my experience, I will use her personally should a recruitment opportunity arise and highly recommend her."
"Our firm has been fortunate enough to become acquainted with Susan and her legal search firm (SMR Legal) since their inception. A few years ago when we were in need of a trial lawyer with extraordinary skills to handle several complex litigation matters we called several search companies before speaking with SMR. Not everyone could help us. We then connected with Susan and her firm to service our needs. Within three weeks time we had the position filled and the lawyer hired through Susan hit[ting] the ground running. Since that first encounter Susan and her company have predominately managed most of our legal search needs for our NJ, NY and PA office locations. We cannot say enough about Susan as she is without question a true professional who continues to be resourceful, open to suggestion, responsive and most importantly trustworthy. To her credit she spent several years working as a litigator before starting in the legal recruiter business. To us that speaks volumes for her integrity, credibility as well as her overall knowledge in the litigation area. In closing I would highly recommend Susan Rubinovitz of SMR to any law firm or corporate entity that may be in need of professional legal help."
"I think that it takes a number of qualities to be a truly great legal recruiter, some of which are tenacity, truly listening to both your clients and candidates, thinking outside of the box in terms of how to find the types of candidates that your clients are requesting, a love of people and good people skills, the desire and ability to develop and maintain long term relationships with both your clients and candidates, honesty, integrity, a knowledge of the various practice areas and inner working of various size law firms and corporate legal departments, and perhaps most important is a good old fashioned strong work ethic.
Another important thing that makes a good recruiter is the ability to hear very sensitive and confidential information and keep it confidential. One of the things that makes me a good recruiter is that I hear very sensitive and confidential information and understand how important it is to keep it confidential and do just that. I have never had a breach in confidentiality.
I strive every day to work as hard as I possibly can to fill my clients' positions and give it my all each and every day. In addition, I think outside the box and have a number of different and interesting methods of sourcing for candidates. I have worked at law firms of different sizes as well as at a non-profit agency, and am very familiar with the inner workings of law firms of different sizes, not for profit organizations and corporate law departments. I develop long term relationships with both my clients and candidates and am very consultative in style. I consider myself a partner with my law firm and corporate clients and work with them to not only find the perfect candidates but with any other issues they may need help with such as diversity initiatives and business development. On the candidate side, I go above and beyond what many other recruiters do for their candidates. I assist with resume and business plan drafting and provide mock interview skills training. Providing excellent customer service is of the utmost importance to me. The feedback and constant referrals that I receive from both my clients and candidates is an affirmation for me that I am doing a good job with customer service. The most important thing for me is not to earn my fee but to make the right match that will last long-term. That is what I strive for on every single job search I work on. Also, attending law school and practicing law have taught me about a number of different practice areas and that is very helpful in being a good legal recruiter."
"Prior to becoming a legal recruiter, I was a litigation attorney for a number of years. Then, I decided that I would like to stop being in an adversarial role and a [be in a] role that helped everyone involved. I worked for one of Philadelphia's oldest legal recruiting firms before starting my company, SMR Legal Search. I knew from the start that it was the career for me. I enjoyed all aspects of it from the career counseling and help that I gave to the candidates to the consultative role that I played with my law firm and corporate clients and the hunt for the best possible candidates for them. I am a real people person, and talking to and helping people is a great way for me to make my living."
"I have a reputation for going above and beyond for my clients and candidates and being there for them 24/7. My clients and candidates who I am actively working with all have my cell phone number, and I meet with and talk to them when it is convenient for them, whether that is in the evenings or weekends or the regular workday. All e-mails and phone calls are answered promptly, and I go out of my way to make sure that I find the right attorneys for my clients' positions. I am known for thoroughly vetting all candidates. In addition, I am known for having my pulse on the market, being good at assessing attorneys and providing great career counseling. I have given career advice presentations including one to in-house attorneys on how to make their careers more successful. In addition, I was chosen to be a Judge at The Lawyers on the Fast Track in Pennsylvania."
"My advice to new recruiters is to never be at all dishonest in any way to try to make a match, and remember that the most important thing you have is your integrity and your reputation. My advice is also not to get discouraged if you don't make a lot of placements at first. In addition to the fact that you are learning a new business, it takes a while to build the necessary relationships and contacts to be very successful. Just keep making those phone calls and sourcing for the right candidates and be honest and true to your clients, candidates and yourself, and the hard work will eventually pay off."
"I try to find out as much as I can from my law firm and corporate clients, not only about how many years and what type of experience they need in a candidate, but also about the office culture. A candidate may look like a good fit on paper but may not be the right fit for the personality and culture at a certain law firm or company. I try to find out as much information as possible from my clients to make the right fit. I interview all candidates at length to assess honesty and integrity as well as their work experience and academics."
"Of course, great academics, large firm experience, and the types and amount of experience my client is looking for make a great candidate. However, so much more goes into making a great candidate. Great candidates are very honest, real team players and have a strong work ethic and a personality that fits the culture and personality of the law firm or company. They also tend to be very organized, [are] able to juggle multiple projects and assignments at once and have not only book smarts but also emotional intelligence."
"I admire many non-profits, especially those that provide free legal assistance to those who cannot afford to hire an attorney such as The Support Center for Child Advocates, Philadelphia VIP, and the Senior Law Center. I greatly admire Frank Cervone, Esq., the Executive Director of The Support Center for Child Advocates. This is an organization in Philadelphia that provides excellent legal representation and other services to victims of child abuse and neglect. Frank has such dedication and has done so much to help victims of child abuse and neglect that he is my hero. I am a member of the Marketing and Public Relations Committee for the Support Center for Child Advocates and was on the Event Committee for their Annual Spring Benefit in 2011 and am honored to do so again in 2013."
"I lost both of my parents pretty young, my father at age 55 and my mother at age 59, and those were very heartbreaking events. My father never even met my husband, and my mother died when my oldest child was just 11 months old. That really gave me a different perspective than many other young people have. I learned not to sweat the small stuff, and to cherish those in your life who are important to you and remember to tell them how you feel."
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