Whitelist LawCrossing
Since your ISP or email delivery service email client probably uses some type of spam filter we ask that you add us to your trusted list of senders, contacts or address book. All also known as whitelisting.
AOL
To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.
Click the "Spam Controls" link on the lower right side of your inbox screen.
When the "Mail & Spam Controls" box appears, click the "Custom sender list" link.
Choose the "allow email from" option.
Add lawcrossing.com then click "Add"
Click "Save"
AOL Web Mail
If using AOL web mail replying to an email from LawCrossing will also work. Email from that domain will now be delivered straight to your Inbox.
Yahoo! Mail
If you're not receiving email at you are expecting, there are two things you can do:
Use the "Not Spam" button in your Bulk folder.
Create a filter to automatically send email from certain domains to your Inbox. This is the only way to really ensure delivery.
Check your Yahoo! Bulk folder
If you see mail from LawCrossing, highlight it and click "Not Spam"
This does not guarantee that your mail will be delivered in the future, but it does help.
Click "Options" in the top right navigation bar
Select "Mail Options" from the list that drops down
Choose "Filters" located on the left side of the page
Click the "Add" button on the Filters page
Choose the field you want to match in the incoming message. For example, "header" or "to".
Choose the criterion by which you want a match to be made, such as "contains"
Enter the text string to compare.
Choose the destination folder to which you would like the message delivered. For example: Inbox
And give name of the filter. For example: Report as "Not Spam"
Hotmail Live, Windows Live and MSN
In the new Hotmail you must "Mark sender as safe" to enable hyperlinks even in text emails and images in HTML emails.
Entering the email contact in the address book or contacts no longer whitelists the sender.
To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:
Check the "Junk" folder if you do not see LawCrossing email in your inbox
Click the "Mark as safe" link
Add lawcrossing.com to your Safe List: Mark Sender as Safe
OR
Open the email from lawcrossing.com
Click "Show content" to view the body of the email if it contains images and HTML
Click "Mark as safe"
LawCrossing will now be added to your list of "Safe senders"
Manually Add to Safe List
Click "Options" in the upper right corner of your Hotmail screen
In the Body of the page under "Junk e-mail" click the link "Safe and blocked senders"
Click the link "Safe senders"
Enter the email address "@lawcrossing.com"
Click "Add to list"
Gmail
To make sure email gets delivered to your inbox, you must add the email addresses @lawcrossing.com to your contacts list.
Click the drop down arrow next to "Reply" in the upper righht side of your inbox screen.
Click the "Add LawCrossing to Contacts List" from the list that appears.
You will now see LawCrossing appear under the "Quick Contacts" list on the left side of the page.
AT&T
Open the email message from the sender you want to add to your address book.
Click on the "Save Address" link (below) next to the "From Address.
Check the "Add to Contacts" box (below) and click "Save".
Outlook
Because of the various email platforms that can work with Outlook, it is tricky to tell you how to receive all email to your Outlook inbox. We can tell you, however, how to make sure you can see all the emails you receive as they were intended to be seen - with images. If a company is not in your address book or "Safe Sender" list, your HTML images will not display.
To have HTML display correctly, users can:
Change their automatic download settings
Add your email or domain to their approved sender list
To change settings:
Right click on a non-displaying image in an HTML email
Choose "Change automatic download settings" option
When the popup comes up, uncheck the first box in the list that says "don't download pictures or other HTML content automatically
Click "OK"
To add domain to safe sender list:
Right click on a non-displaying image in an HTML email
Choose "Add the domain to the safe sender list" option
Earthlink
If you are not receiving email at Earthlink, there are two actions you can take.
Check "Suspect Email" folder
Add lawcrossing.com to your address book
With Earthlink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the domain is not in your address book.
Suspect Email Folder
While in the "Suspect Email" folder, if you see LawCrossing email, select it.
Select the "Move to Inbox and Add Contact" option from the pull down menu.
This will add lawcrossing.com to your Address Book for future email delivery assurance.
Address Book Inclusion
Open the email.
Click "Add to Address Book" in the email header.
Use the "Address Book Editor" to verify the sender's contact details and click "save."
Fill in @lawcrossing.com as the email address of the sender.
Any mail sent with the same domain (right of the @ sign) will now be delivered to your Inbox.
Comcast
Click on the [Save Address] link at the top of this message (it's next to From Address).
For the field titled First Name, please enter LawCrossing
Then click Save Entry and you're all done.
Cloudmark SpamNet
Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
Click Advanced.
Go to the Whitelist tab.
Click the Add button.
Type: @lawcrossing.com
Click OK.
Click OK.
Click Yes.
Click OK.
Mailblocks
Click the Addresses tab.
Click New.
Type: @lawcrossing.com
Make sure 'Accept Mail From This Address' is selected under Receiving Options.
Uncheck 'Display in People Picker' under Other options.
Click Submit.
Click OK.
MailShield
Click Friends from the toolbar.
Click Add.
Type: @lawcrossing.com
Click OK.
MailWasher
Click Tools, then Blacklist & Friends.
Click Add... on the right, the Friends list side.
Make sure Plain email address is selected.
Type: @lawcrossing.com
Click OK.
Click OK.
McAfee Spamkiller
Click Friends from the sidebar.
Click Add.
Type: @lawcrossing.com
Click OK.
Oddpost
Check your 'Probably Spam' folder.
If you see that LawCrossing was incorrectly filtered out
Select it
Click the 'Move to Inbox and Mark as Not Spam' button.
SpamAssassin
Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
whitelist_from @lawcrossing.com
Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.
If you have no user_prefs file in this subdirectory, create one: http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html , more instructions http://www.cleanmymailbox.com/sa
SpamButcher
Click the Configure button.
Go to the Known Senders tab.
Click Add under 'Known Good Senders and Recipients'.
Type: @lawcrossing.com
Click OK.
Click OK.
Spameater Pro
Click Filters from the sidebar.
Click the Approved Senders tab.
Click Add Filter.
Type: @lawcrossing.com under Address.
Choose 'Full Email Address' under Address Type.
Select Email Domain.
Click OK.
Spam Inspector
Select Spam Inspector
Then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
Make sure Email is selected under 'Add a New Friend'.
Type: @lawcrossing.com
Click the >> button.
Click Close.
Spam Interceptor
Follow the Trusted link under > Authentication Lists.
Enter the email address:@lawcrossing.com
Click Add.
SpamPal
Click on the SpamPal system tray icon with the right mouse button.
Click 'Add to Whitelist' from the menu.
Type: @lawcrossing.com
Click Add.
Spam Sleuth
Select File, then Configure.
Go to the Friends category.
Make sure Active is checked.
Type: @lawcrossing.com each on a line by itself in the entry field.
Click OK.
Other Spam Filters Not List Above...
If LawCrossing is being filtered, try adding @lawcrossing.com to your Address Book or Contact list.
If messages continue to be sent to you junk folder contact support for the application and ask how to whitelist.
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