2-4 yrs required
Senior Mortgage Loan Processor
The candidate researches and responds to company's consumer complaints. Receives, researches, and responds in writing to customer complaints, whether received from the customer or the regulatory agencies. Tracks complaints in database. Prepares trend reports and submit annual report to Board Risk Committee. Stays abreast of changes to federal and state banking laws and regulations affecting the management of customer issues. Informs and advis...