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Organization TypePublic Interest
Years of Experience
Date Last Verified
ProfileAdvice Line Attorney for Eviction Prevention Project The candidate will be clients’ first contact with the Project and will serve clients primarily by telephone. Callers will be screened through the Centralized Intake System for eligibility before being referred to the Advice Line Attorney. Under Supervision of the Project Attorney, will be responsible for the efficient delivery of high-quality legal information, advice, and referrals to eligible low-income callers with landlord tenant problems. By applying established criteria, will distinguish between clients that need legal advice or information and those that need legal representation. If the client’s problem warrants direct representation, will refer the case to a Project Attorney for direct representation. Will be part of the ten member Project Team and will be expected to support members of the team by sharing strategies and resources. Will meet regularly with the Project Attorneys and receive specialized training. Effectively and efficiently providing legal advice, information, and referrals consistent with established guidelines. Maintain electronic client case files and enters client information into computer database system including documentation of information provided client. Responsible for assessing and reporting on the impact of information and advice given clients. Identifying need for and developing written materials for clients. Assemble and mail appropriate correspondence and literature to clients as needed.
Qualification and Experience
Qualifications: Graduate of an accredited law school and current member of Georgia Bar with experience working with clients with low incomes on housing issues and a commitment to social justice; Working knowledge of Georgia landlord tenant law and experience representing tenants in Georgia courts; Ability to effectively and effectively speak, understand, and courteously converse with individuals seeking assistance over the phone including ability to use an interpreter as needed; Excellent oral and written communication skills and ability to document work activities on a contemporaneous and accurate basis; Ability to speak on the phone and take consecutive calls for up to two hours at a time without a break multiple times per day; Willingness and ability to work as part of a team in a professional and collaborative manner; Computer literacy, which includes familiarity using email, Excel, Word, SharePoint, LegalServer, and other computer programs; Be willing to relocate to cities around Georgia outside of Atlanta; and Ability to speak Spanish is preferred.
Requisition No. 17-0009